Hôtel & Spa le Germain Charlevoix

Mixed review. Had to really think about this one. I did not realize our building had no elevator. We were on the lower level but had to walk up a ramp to the building and then down two flights of stairs. Also the bed was on a platform which meant that my husband who has mobility issues with neuropathy was compromised at times So pay attention to the building you want. Best part were the cattle and the outdoor patio. Would go back but we have a better idea of what we would request.

We had a great a stay at Hotel Spa, Le Germain Charlevoix. A couple things I noticed that were slightly irritating; The hotel has multiple buildings and if you are not staying in the main building there is no room service. There is a Spa Nordique with hot tubs cold plunges and saunas. This is not included in your stay and is a $60 per day fee. The spa is only open from 10am to 6pm (10-8 Fri. & Sat). Many people who stay at the hotel are skiing at the nearby (20-30min) Le Massif, us included. If you end your ski day at 3:30 (closing), get undressed and drive back to the hotel. Realistically you won't be at the spa until 4:30 at the earliest. Thus you only have an 1.5hrs to enjoy the facilities. $60 for 1.5hrs seems a little steep. Keeping the spa open until at least 8pm during the week and 10pm on weekends would make a lot more sense. A discounted rate for hotel guests would also be nice. Room options seem to be geared towards families, bunk beds etc. However the hotel doesn't offer much for kids to do, outside of the swimming pool in the summer only. The spa, for obvious reasons, does not allow kids. Rooms are unique and quite nice however there does seem to be some wear and tear starting to show. Dings and dents in the drywall, missing towel hooks, lights not working and the operable window was sticking, small & poor quality TV. Baie-Saint-Paul is beautiful & very quaint, shops close early 5 or 6pm. Make sure you make dinner reservations, not many options.

No valet. No parking upon our arrival. No bellman. Inconsistent in comparison with Toronto properties. Conference took precedent over our check-in. I was asked to wait 15 minutes until they were done helping conference goers with water and soft drink purchases. Very nice concierge. Likely won’t stay here again.

Nice installations where the design is set in a fabulous landscape!

The farm and grounds made the property unique.The Nordik spa was a wonderful addition

We loved our stay there! It was our first time and everything was excellent. I recommend