Guest User
March 7, 2024
My rating is dedicated to the cabin we stayed in (number 9) and its management. To book we called 4 months in advance and asked which was the best. The person who attended us, told us to choose the Alzines area and that he would reserve the cabin he considered best for us. The day of our arrival everything was perfect, until they took us to the room and... surprise! The view looked out onto a parking lot! But wasn't it that we were paying for a cabin in the woods?? After the unpleasant surprise we called reception and they couldn't offer us any change because the hotel was full. To compensate, we received free drinks at dinner and were offered other services that we couldn't enjoy because we had to leave in the morning. But things don't end here, when you pay almost 500 euros for a night and a tasting dinner you expect a place with privacy, intimacy and romance, and it was so far from it that they gave us a cabin that, apart from having views of a parking lot, was attached to another one so you could hear absolutely everything our neighbors did (and there's no need to be more explicit). For us a big disappointment. However, the Cabana is very nice, large and very well decorated, with some aspects to improve. The Bages964 restaurant, SPECTACULAR! as well as the attention received by all the staff. In my opinion, the best Cabanas are the 2nd and 3rd in the Les Vinyes area.
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