Heilthermen Resort Bad Waltersdorf

Very nice renovated hotel. Have been coming for a few years now and will remain so in the future. My daughter has also developed a taste for it over the last 4 years. Service is very important here. On my first vacation years ago, I asked for a stone pine cushion. This is already in the room upon arrival. It is no longer necessary to ask. What particularly caught our eye this year: The "Employee of the Month" gallery. We think it's great that employees appear here that you don't normally see because they work "behind the scenes".

We stayed at the Quellenhotel for 5 days. so there is nothing negative to say. the meal times are long enough. Service , quality of the kitchen excellent. Hotel pool, oasis, nudist area, sauna, excellent.... The thermal baths themselves are also very good. it was nice for swimming.

In short: the restaurant doesn't live up to what you would expect from the renovation of the hotel and the excellent staff. HOTEL, THERME, SERVICE: 5*, kitchen: 1* Very positively attuned by the modern renovation of the hotel area and the (not artificial, but sincere) friendly employees (reception, but also service), one expects a restaurant that suits the hotel and does justice to the thermal area. Unfortunately, the entire restaurant area reveals the flair of a large canteen. Location: As far as hygiene, cleanliness and overall impression (e.g. smells) are concerned, the restaurant fortunately shows how much attention is paid to cleanliness here. However, cutlery and crockery should also be modernized after renovation. Food handicraft: The canteen flair continued with the appearance and the proportions. Also in terms of implementation (degree of doneness, cutting techniques, composition, etc.), the plates met the requirements of a canteen, but not of a restaurant in an otherwise very good hotel. Textures and mouthfeel were more of a mush. Food taste: convenience The canteen impression continued with the food. As soon as the food was served, a strong smell of powdered broths and ingredients from large convenience producers spread. Whether smell, aroma, spice world. Textures: This convenience ran through every dish. Incidentally, what was served as dessert was (of course only the unused portions) to be found in the breakfast offer "1 to 1". If you can call it sustainable, then the old interior of the restaurant is much more sustainable. The kitchen would get 1 star from me. Because of the very hard-working and friendly service then for the restaurant a total of 2. Unfortunately, that doesn't fit the hotel at all. I can understand that there is a clientele that (perhaps out of habit or from home) finds overcooked food and the taste of "packaged soups" delicious and is therefore satisfied, if not happy, with it. However, it absolutely does not match the otherwise very good hotel and thus excludes a large and good clientele for the hotel. I would recommend "better eaters" to choose the renovated area for the overnight stay and thermal baths, to ignore the restaurant and, for example, to visit the Rauch siblings' restaurant, which is not too far away. I would say to the management that - if you can't or don't want to give up the canteen approach - you have to offer 2 different concepts for the restaurant: one that does justice to the clientele of "simple eaters" and one that also does justice to guests with high demands . These guests would also be willing to pay a surcharge if the food was right.

From the first moment I felt very comfortable in the Quellenhotel. It impresses with a warm welcome, with cleanliness of a very good kitchen, which has regional, seasonal and organic in mind. There is always a quiet spot to be found in the spring oasis, with excellent treatments to round it all off. I hope to dive again in the fall