Guest User
January 31, 2023
With great anticipation, we entered the hotel garden, which was already full of dining guests, where my companion had previously enjoyed drinking her tea. There you have a great view of the Rhine and the old wooden bridge. We were first welcomed by a friendly gentleman who immediately informed us that no more hot meals could be served due to a lack of kitchen staff. After asking in the kitchen, he was able to answer our questions and request for a salad/ice cream option. He served us quickly and in a friendly manner. Unfortunately, the quality of service changed later when the table was cleared quite abruptly and my companion hurried to the existing lift, which leads to the toilets, which are otherwise only accessible via a steep staircase. She was rudely directed to the stairs by the employee for no apparent reason. We will not be visiting this restaurant again for the time being. There are enough hotels and restaurants with better trained staff in Bad Säckingen.
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