Guest User
January 31, 2023
I chose this hotel for a relaxing stay with my family in Bad Ragaz. But instead of a smoothing and relaxing weekend, we all got the most terrible time. First of all, the owner is not accommodating and very rude! Instead of fixing the problem, he has no shame to say “leave this hotel”! It is the first time for me, who has traveled the world, to receive such a terrible and irrespecutful behavior towards the guests!!! Secondly, at 11 PM the room above us with 2 small kids were non-stop running and making loads of noise. Nothing was done against it, but moving us into much smaller room ( 3 pax) with no balcony, and a tiny toilet. DONT BOOK THIS HOTEL, it’s not worthy of your money and time! Oh, and the rest of the employees of that property are the same irrespectrul people. I would of said that the owner/ receptionist was a ******!