Hotel Waldeck Spa Kur-& Wellness Resort

Very positive: an antigen test is carried out for every arriving guest in addition to 2 G! Temperature measurement takes place automatically in front of the “Spiegelsaal” (breakfast room). We stayed in a comfort room that had obviously just been renovated. The bed is super comfortable and height adjustable. A large balcony, sitting area, closet and chest of drawers with safe, flat screen TV on the wall and, as a highlight, a "fireplace" make the room very homely and spending time there is pleasant. There are emergency buttons throughout the room and in the bathroom with a large walk-in shower. The toilet is 52 cm high, higher than average, making it easy to use for people with limited mobility. There is a health area in the basement with a large fitness room, a wonderfully warm brine bath, rooms for treatments and a spa and wellness area. Here we were pampered with hot stone massages and a Kraxen oven. There are also many different saunas and a nice lounge area with free water and tea. Of course there is also a relaxation room here. All the staff at the hotel are extremely friendly. The food in the bistro is extremely tasty, even if the menu is not large. Then why don't I give it 5 stars? The breakfast buffet is very tasty and quite extensive. As a hotel guest, you sit in a small, separate part of the dining room, which is also used by the short-term guests staying here. It's more like a canteen and everyone, including hotel guests, has to clear their own dishes. We sat in the bistro until around 10 p.m., although the last orders are only taken until 8 p.m. Then, without warning, all the lights went out and we had to find our way to the lift in the dark. A friendly “we would like to finish work now” would certainly have been appropriate and then of course we would have gone to the room.

Wir sind enttäuscht. Schon bei der Ankunft sehr schlecht informiert. Beim Abendessen, Halbpension kam kein Kellner. Nach 20 Minuten mussten wir bis in die Küche fragen gehen, ob wir überhaupt im richtigen Saal sitzen. Dann von der Vorspeise bis Hauptgang, Fisch, Meeresfrüchte im Salat oder Ente. Nicht jeder hat das gern. Bei der Buchung steht einmal am Nachmittag gratis Kuchen und Kaffee. Heute dann dies sei aber nur für eine Person obwohl wir als Ehepaar gebucht und bezahlt haben. Viele Extrakosten. Der Parkplatz und das WLAN kosten extra. Das Zimmer ist schön und sauber. Nur schade, dass Wellnessbereich und Pool in verschiedenen Häuser sind. Hat man eine Frage weis niemand Bescheid, die meisten Mitarbeiter sprechen schlecht deutsch.