Casa Chukum
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Bacalar
Casa Chukum
Avenida 3, Esquina con 28, Bacalar, Quintana Roo 77930, Mexico
Show on map
We Price Match
Highlights
Delicious breakfast
Lots to do
Top local pick
Excellent service
Ideal locationShow more
Amenities
Sunbathing Area
Outdoor swimming pool
Public parkingFree
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public AreasFree
Shuttle Bus Service
Fax/Copying Service
All amenities
Property Description
With a stay at Casa Chukum Bacalar in Bacalar (Mario Villanueva Madrid), you'll be 5 minutes by foot from Fort of San Felipe. This hotel is within the region of Manatee Sanctuary.
Show more
9.9/10
OutstandingCleanliness9.9
Amenities9.9
Location9.9
Service9.9
All 70 reviews
Surroundings
Airport: Chetumal International Airport
(38.5 km)
Landmarks: Galeon Pirata Centro Cultural Independiente
(230m)
Landmarks: Balneario Ejidal Mágico Bacalar
(290m)
Landmarks: Tours | Adventure Lab | Bacalar North Dock
(300m)
Landmarks: Área Natural Protegida
(310m)
Landmarks: Muelle Ecologico
(470m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Deluxe Double Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
5
Deluxe King Room With Garden View-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
5
Premium Room, 1 Queen Bed, Non Smoking, Garden View
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability
5
Deluxe Twin Room
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
9.9/10
Outstanding
70 reviews
Verified Reviews- Cleanliness9.9
- Amenities9.9
- Location9.9
- Service9.9
Average for similar properties in Bacalar
AI Summary
Guests praise the spacious, clean rooms with comfortable beds and good air conditioning. They appreciate the delicious breakfast options and friendly, helpful staff. Convenient location near bars and restaurants.
nicolewA329KO
March 1, 2025
When we arrived at Casa Chukum, it was my boyfriend's birthday. We got a big surprise when we entered the room, because they decorated it so great. The staff was super friendly en gave us a lot of nice tips to see and do in the area. I would definately stay here again when I come back to Bacalar
PhilippePhiloppe
February 26, 2025
Staying at Casa Chukum was like coming home every night to a warm welcome, comfortable surroundings, good food, relaxing atmosphere and a lovely huge bed to sleep in. The staff were so friendly and helpful and it really made our stay in Bacalar even more special.
Guest User
July 21, 2025
A great hotel for a great price! Lovely rooms and pool, fab rooftop terrace, with great staff and free coffee in the morning. Good location too - I’d recommend
marks9548456
January 18, 2025
We loved it here. Gardens and rooms were great. Loved it so. Much we extenred our stay and came back again after we left. Staff are all friendly and helpful. We didn't eat breakfast here but what I saw did look great. Thanks so much and next time we are around we will be sure to come back.
MichellegRuislip
January 14, 2025
Beautiful place so very unique and everyone super friendly, The Artwork is stunning rooms super large. Couldn't fault one thing. Dogs and cats so cute wanted to take them home. You really dont need to look elsewhere if you're staying in bacalar
FerHuelgas
June 25, 2025
This hotel is perfectly located just a few blocks from Bacalar’s main square and only one block from a public access point to the beautiful lagoon. The decoration is super cool—full of fun, creative details that give the place a unique and playful vibe. What really stands out, though, is the warmth and care from the staff. They make you feel welcome even before you arrive, sending helpful messages and making sure everything is ready for your stay. The rooms are modern, practical, and comfortable, with cozy beds, good air conditioning, a nice shower, and enough space to relax. Staying here was definitely a great decision. My teenagers loved it and are already talking about coming back!
Guest User
May 20, 2025
LOVED our stay at this amazing boutique hotel. Location is perfect, we heard little noise from other restaurants at night, were close to restaurants, small grocery tiendas, and one block from the Ecoparque. The room was clean, spacious, hot water plentiful, and had a comfortable bed. We loved all the artwork, paintings and the many, many areas to hang out and relax. The pool and garden area were beautiful, and the rooftop terrace with a view to the lagoon was where we enjoyed coffee every morning. Welcome treats, water refill stations, and the friendly dogs and cats on the property were added perks. There was an issue with our air conditioner partway through our stay and were upgraded to a suite. All of the staff, family & owners were so friendly and attentive. We would definitely recommend staying here!!
Melentx
November 2, 2024
I always love staying at Casa Chukum. My favorite part of the experience is the friendly and personal connection that the staff and owners bring into every interaction. They truly care and want us to enjoy our time in Bacalar. The breakfast is delicious as well. They have tons of games and nice places to relax all around the property. Rooftop view of the lagoon is amazing, too!! Rooms are clean, quiet and relaxing.
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Public parking
Free
24-Hour Front Desk
Luggage Storage
Wi-Fi in Public Areas
Free
Outdoor swimming pool
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Shuttle Bus Service
Additional charge
Business Services
Fax/Copying Service
Front Desk Services
24-Hour Front Desk
Tour/Ticket Service
Express Check-In and Check-Out
VIP Check-In Service
Concierge Service
Front Desk Safe
Luggage Storage
Languages Spoken
Spanish
Public Areas
Garden
Smoking Area
Water Purifier
Health & Wellness
Sunbathing Area
Accessibility
Stair-Free Property Entrance
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
First-Aid Kit
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 17
With a stay at Casa Chukum Bacalar in Bacalar (Mario Villanueva Madrid), you'll be 5 minutes by foot from Fort of San Felipe. This hotel is within the region of Manatee Sanctuary.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Make yourself at home in one of the 7 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and concierge services.
Cooked-to-order breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Make yourself at home in one of the 7 individually decorated guestrooms, featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.