Muong Thanh Luxury Bac Ninh Hotel Reviews

good location. when i was there the massage place is under renovation.

The gym of the hotel is too small, and the fitness equipment is old, Which doesn’t match the star rating of the hotel .

Very spacious room, great view on the 15th floor facing the older parts of Bac Ninh town. A lot of local flavor behind the hotel for those willing to explore on foot. The historical Bac Ninh Cathedral is nearby and hosts Christmas light-up activities. Good breakfast at the hotel buffet, but avoid going at other times because there are few other guests and the serving time is long. almost seem like they had to call in the chief to prepare your meal. A burger took close to 1-hour 3 separate times. Comfortable bed, clean sheets and towels changed daily, but the carpet could use some refreshing. very friendly staff.

good good

GOOD LOCATION

Everything is good except the breakfast area and common corridors were quite warm as I don't the air-con was on or turn to cool mode. I was perspiring whenever I have my breakfast :(

The hotel is great, the hotel lobby is full of Christmas atmosphere, the front desk staff is very patient to help call a taxi, the transportation is very convenient, the taxi stops directly at the hotel gate, I will stay here again next time.

The service was very good, especially when Typhoon Capricorn hit, it was convenient and did not change rooms; special thanks to Yanxiang for her help when the credit card deposit cannot be refunded when checking out. The Internet should be disconnected at that time, but she reported using WeChat Processing progress. Breakfast was also very delicious with many different choices. Very good hotel service staff. I will definitely stay here again next time I come to Bac Ninh.

I am very disappointed with the service and facilities of this hotel and strongly recommend not to stay. First of all, the safety measures of the elevator are insufficient and anyone can enter at will, which makes me feel very unsafe. Secondly, the kettle in the room is broken and there is no socket next to it, so it cannot be used. In addition, the quality of the pillow is also very poor, with only one hardness, which makes me feel uncomfortable during sleep. The quality of the sheets and towels is also unsatisfactory, rough to the touch, giving people a cheap feeling. There are also serious problems with the design of the shower room. There are gaps in the curtain, which makes it impossible to have privacy when taking a shower. What's worse, the edges of the shower curtain are sharp and can easily scratch the skin. The stool on the workbench not only has no backrest, but also no cushions or pillows, which will make people feel backache after sitting for a long time. The blanket on the floor is covered with various stains and marks, which looks very dirty. In addition, the hotel also collected a deposit at check-in, which made me feel very unreasonable. If it weren't for the fact that Grand Phoenix Hotel Bac Ninh had no vacancies, I would not have chosen this hotel at all. Finally, I doubt the five-star logo hanging at the door. How can such services and facilities meet the five-star standard? To sum up, my overall impression of this hotel is extremely bad and I strongly recommend that you do not choose to stay here.

I stay here every time I come to Bac Ninh. The lobby is grand, the room is comfortable, and the breakfast is rich!

The room is clean, nice and cheap compared to the general area. Good evaluation of service quality

Overall it's not bad, the hotel facilities and other services are OK, the front desk speaks good Chinese. The breakfast is so-so. But I can't use UnionPay credit cards, and they insisted on a deposit, which was very embarrassing, so my friend helped me to pay for it.

The room was nice, probably one of the best in Bac Ninh. But the gym in the hotel was no longer usable, and the breakfast was OK.

There are no clothes hangers. The TV and radio stations are all in Vietnamese. There are no clotheslines. The room decoration is old. The water in the wash basin will burst when the water is turned up. The bath water is too hot. The water temperature cannot be adjusted to a satisfactory level. The towels are not very absorbent.