Phoenix Resort Bac Ninh Reviews
Phoenix Resort Bac Ninh
Đồi Pháo Thủ, Khu 6, Bac Ninh, VietnamView Hotel Details
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Phoenix Resort Bac Ninh Guest Reviews
4.4/5
Very Good
50 review
Verified reviewsLocation4.3
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(50)
Positive reviews(49)
Reviews with photos/video(10)
Classy environment(12)
Awesome stay(10)
Friendly owner(7)
Negative reviews(1)
방랑시인 김삿갓
Phoenix Superior Twin
Stayed in Aug 2023
Business travelers
25 review
Posted on Aug 27, 2023
The room is big and clean I'm satisfied with the pool, too However, there are many noisy and rude Chinese who come to the hotel a lot of Chinese The Chinese should not be allowed to go abroad
Response from Property: PHOENIX RESORT BAC NINH would like to thank you for choosing the service of our hotel. We look forward to welcoming you back in the future. Thanks a lot.
Guest User
Phoenix Superior Twin
Stayed in Nov 2023
Friends
7 review
Outstanding
Posted on Dec 8, 2023
The environment is very good and the Chinese restaurant is also very good. It gives me the illusion of returning to China.
There is a shuttle bus and you can take a walk after dinner. I will stay there next time.
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Response from Property: Thank you very much for visiting our hotel. We hope to serve you better next time.
Anonymous User
Phoenix Executive Room Non smoking
Stayed in Nov 2023
Business travelers
16 review
Posted on Nov 25, 2023
Overall, average. The environment is good, but there is one thing I need to complain about. The hotel tap water is sour.
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Response from Property: Thank you very much for visiting our hotel. I hope to have the opportunity to serve you again.
Guest User
Phoenix Superior Double
Stayed in Oct 2023
Business travelers
5 review
Outstanding
Posted on Oct 31, 2023
The environment is beautiful, and the facilities are a bit old. It is an old hotel opened in 2000. The hotel provides taxi service, which is very good.
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Response from Property: We at the Phoenix Hotel would like to thank you for staying here. It would be an honor to serve you.
Guest User
Phoenix Superior Twin
Stayed in Apr 2024
Business travelers
4 review
Posted on Apr 25, 2024
The renovation started at 1pm and the next morning at 7am. I still can't change the room. I'm really sick of it.
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Response from Property: I'm so sorry for you. We will pay attention to it next time. Welcome to our hotel next time.
Tianxiazhida，daochuzouzou
Phoenix Superior Double
Stayed in Apr 2024
Solo travelers
10 review
Outstanding
Posted on Apr 18, 2024
It feels OK, the scenery on the mountain is nice, thank the boss
Haha~(￣▽￣～)~Haha~(￣▽￣～)~Haha~(￣▽￣～)~Haha~(￣▽￣～)~Haha~(￣▽￣～)~
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Guest User
Phoenix Superior Twin
Stayed in Jan 2024
Business travelers
15 review
Outstanding
Posted on Feb 16, 2024
The customer who made the reservation was also very satisfied, but the sound insulation was not very good at night.
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Danantian
Phoenix Deluxe Twin Room
Stayed in Dec 2023
Business travelers
7 review
Great
Posted on Feb 26, 2024
The soundproofing is not very good and I couldn't sleep due to the noise of PPP singing in the middle of the night😅
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Guest User
Phoenix Deluxe Twin Room
Stayed in Nov 2023
Business travelers
5 review
Outstanding
Posted on Dec 3, 2023
The environment is quite good and the stay is comfortable. Unfortunately, I didn't go for a massage. I must experience a massage next time. I heard it's worth a visit. You basically need to call a battery car to go out.
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Response from Property: Thank you very much for visiting our hotel. I hope to have the opportunity to serve you again.
Guest User
Phoenix Executive Room Non smoking
Stayed in Nov 2023
Business travelers
7 review
Outstanding
Posted on Dec 4, 2023
The environment, services, etc. are all good, but the pillows are too high and uncomfortable.
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Response from Property: If you have any questions next time, you can contact the front desk. I am really sorry that I don't understand you. Thank you for coming to our hotel.
Mingxinleyi
Phoenix Superior Double
Stayed in Mar 2023
Solo travelers
1 review
Outstanding
Posted on Apr 3, 2023
The service is first-class and very enthusiastic. I am very grateful to the hotel for its enthusiasm and help. There are no words to describe it.
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6/8
Response from Property: PHOENIX RESORT BAC NINH would like to thank you for choosing the service of our hotel. We look forward to welcoming you back in the future. Thanks a lot.
Guest User
Phoenix Deluxe Double Room
Stayed in Jan 2024
Business travelers
4 review
Very Good
Posted on Jan 9, 2024
A decent hotel, the hotel is a bit old, breakfast is okay
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Guest User
Phoenix Superior Twin
Stayed in Nov 2023
Business travelers
3 review
Outstanding
Posted on Nov 26, 2023
The most important thing is the service attitude, which is great!
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Guest User
Phoenix Superior Twin
Stayed in Aug 2023
Business travelers
18 review
Posted on Aug 10, 2023
If breakfast takes Chinese taste into consideration and has more varieties, it would be better.
Also, there are bugs in the juice mouth every time... a failure
Original TextTranslated by Google
Response from Property: PHOENIX RESORT BAC NINH would like to thank you for choosing the service of our hotel. We look forward to welcoming you back in the future. Thanks a lot.
Guest User
Phoenix Executive Room Non smoking
Stayed in Nov 2023
Business travelers
1 review
Posted on Nov 24, 2023
Inconvenient, too inconvenient. No milk and coffee in the morning
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Response from Property: I'm sorry, we will try to improve the service.