No 8 Nguyen Cao, Ninh Xa, Tien An, Bac Ninh, Bac Ninh Province, VietnamView Hotel Details
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PHÚC ANH HOTEL Guest Reviews
4.1/5
Very Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(76)
Positive reviews(71)
Reviews with photos/video(10)
Clean and tidy(7)
Awesome rooms(7)
Convenient location(7)
Great service(6)
Breakfast was average(5)
Negative reviews(5)
Chee Hong
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
1 review
3.5/5
Posted on Dec 9, 2024
Basic room facilities and breakfast were sub-standard with very limited offerings and cold.
Response from Property: 非常抱歉,讓你入住體驗不好是我們沒有做好。
Hsu
Cozy 2-bed Room
Stayed in Mar 2024
Business travelers
6 review
4.5/5
Great
Posted on Apr 21, 2024
Good location, the owner is very helpful. It was our first trip to Bac Ninh. The owner of the hotel was friendly and give us a lot of local information.
Response from Property: 客觀您好!感謝你認可我們的工作,你的滿意是我們源源不斷的動力。酒店離中國街就100米左右,出門方便。附件300米有個大型商場
Teo Rong Sheng Melvin
Cozy 2-bed Room
Stayed in Jun 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Place is convenient. Room is clean.
Response from Property: Thank you for your praise and look forward to your next visit
Guest User
Standard Single Room
Stayed in Dec 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 7, 2024
After staying for two or three days, the hotel started to make Christmas decorations, which was quite early. There is a tea place. The hotel said it is a public part. You can go to make tea and talk. The Chinese at the front desk is good. I don’t need translation software anymore. The room is very clean and has no smell. Room 1 and 6 is highly recommended. It is quiet. big.
Original TextTranslated by Google
Response from Property: 謝謝你的五星好評,歡迎你下次入住
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Oct 12, 2024
It's very good. The location is good, very close to China Street. The room is quite spacious.
It's very good. The location is good, very close to China Street. The room is quite spacious. It's very good. The location is good, very close to China Street, and the room is quite spacious.
Original TextTranslated by Google
Response from Property: 謝謝你的五星好評,歡迎你下次入住。
Jiefu0522
VIP Deluxe 1-bed Room
Stayed in Sep 2024
Business travelers
2 review
3.0/5
Posted on Sep 9, 2024
The VIP room costs 450 yuan a night. It looks luxurious, but the room has a smell. There was nothing for breakfast. I ordered a bowl of noodles, which was very salty. Won’t come next time.
Original TextTranslated by Google
Response from Property: The guest officer is very sorry. Due to the arrival of the typhoon recently, you have had a bad experience. I am very sorry for this. Vietnamese noodles generally don’t add salt. Maybe the aunt added it because she was worried that Chinese people wouldn’t be used to it. It was our mistake that you didn’t enjoy a delicious breakfast.
Guest User
Deluxe 2-bed Room
Stayed in Dec 2024
Business travelers
87 review
3.0/5
Posted on Dec 12, 2024
There is nothing to eat for breakfast. If you want to eat, you have to pay an additional 30 yuan for a serving of noodles. The price/performance ratio is very poor. It is really the so-called Chinese people cheating the Chinese people.
Original TextTranslated by Google
Response from Property: 不好意思,如果遇到這個問題你可以去前台跟我們店長溝通一下。讓你體驗不好非常抱歉。
Guest User
VIP Deluxe 1-bed Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The room is furnished in European style and overall it's pretty good.
Original TextTranslated by Google
Response from Property: Hello, guest! Your satisfaction is our greatest achievement. Looking forward to your next visit
Cai Hongyi
Deluxe 2-bed Room
Stayed in Nov 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 27, 2023
The environment is elegant and it is very comfortable to live here, very quiet and easy to sleep. It is very close to Guanyin Mountain and you can go there later. Going directly when you get up in the morning can save a lot of distance and avoid the disturbance of passers-by during congestion periods.
Original TextTranslated by Google
Response from Property: Hello guest! Thank you for recognizing our work. Your satisfaction is our constant motivation. The hotel is only about 100 meters away from China Street, so it is convenient to go out. There is a large shopping mall 300 meters away
Roy
VIP Deluxe 1-bed Room
Stayed in Dec 2024
Business travelers
1 review
4.0/5
Very Good
Posted on Dec 9, 2024
Service is OK
Original TextTranslated by Google
Response from Property: 謝謝你的好評
fus
Cozy 2-bed Room
Stayed in Apr 2023
Business travelers
8 review
2.7/5
Posted on Apr 7, 2023
I made a reservation for breakfast, but the hotel doesn't have breakfast. Where can I get my breakfast money refunded? Who should I ask for a refund?
Original TextTranslated by Google
Response from Property: Sorry, because the previous operator did not provide you with good service. Next time you come to our hotel, we will provide you with a free breakfast. We look forward to your next visit.
Guest User
Deluxe 2-bed Room
Stayed in Dec 2022
Other
3 review
2.5/5
Posted on Dec 29, 2022
No breakfast during Corona period
The cleanliness is poor and you can’t cancel.
The photo is more disappointing than I expected.
Recommended for families
Just look at it as if you're just sleeping.
Original TextTranslated by Google
Response from Property: We apologize, but we have now taken over the business and have corrected all the issues you raised, and we look forward to serving you better next time.