Guest User
January 31, 2023
We stayed only one night at the hotel, where I checked in on July 24th. When we checked in to the hotel, our baby had a short-term shock and cried for 5 minutes because he was in a foreign environment (in the photo I will post why I wrote this, you will see the message of the owner of the business, how easily he wrote it without thinking) that's why I told him. You may encounter such situations all the time. This is not a privilege given to us. The hotel is also provided to families with children, so the message made me very sad. Let it be known that I will share it everywhere. The more people it reaches, maybe they will be afraid of what you write. Not everyone can do every job, patience and tolerance in what you do, unfortunately these were not included in your comment. (By the way, the score I gave was 3 or so, but I changed my stars in response to the answer given to me.) Anyway, we started doing the transactions at that time. I noticed that there were rooms below the entrance and I asked before our transaction was completed. They said yes, and they said yes. I said oh, I was relieved. However, they said ground floor, it was a lower floor (Ground) anyway, they felt that I was uncomfortable about this and their faces fell, their attitude was not professional at all, this is very obvious. is happening. Anyway, what I will say about this is that either I misunderstood the ground floor or they do not think that people can misunderstand, this is all there is to it in short. No disrespect, no bickering. We stayed at the hotel, had our breakfast and went out. I kindly wrote about this incident in Google comments to shed light on it. Please read it, they also answered me and compare. Especially families with children should pay careful attention to the last sentence.
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