Loberias Del Sur

Absolutely terrible service. Made a reservation two months in advance, and the moment we get there we are informed we could not stay in our rooms due to overbooking. Their explanation at the time made absolutely no sense, mentioning a website I had never used before, and I was never contacted about this issue beforehand, in spite them having access to my email address… We were asked to leave in the middle of some very heavy rain. Do not recommend.

The hotel dominates the remote hamlet uphill from an active port.It is a rather large scale operation- I would guess at least 150 on the galcier excursion- but manages a good standard of food in the restaurant.They try to palm you of with a buffet later,so go in early for proper a la carte. I perhaps enjoyed the bar meal ( forced to eat late one night after restaurant closed) ,which had beautiful beef in a fresh ciabatta,a little more.Views are superb from the restaurant.Breakfast was good,but marred by very small plates. Rooms are standard US type,very spacious and well fitted.There was NO BATH OR BASIN PLUG- a local custom I could do without. The catamaran excursion to the glacier foot started very early and finished late.The bus pick up ( long drive around what would be a short distance on foot), ended in the driver reversing onto an unguarded pier- potential multiple drowning from a slip of the foot! Safety was better managed on the ship,and the small boats were well handled.The inevitable long return voyage ofter the boating ( be warned two boats must make a total of 10 trips,requiring a few hours) was made into a torment by forced “ entertainment” including a quiz and karaoke.Access to the only bit of peace on the stern deck was blocked by dancers. On returning to port ,I felt that visits to the ferry ,container ship,large tug ,and a fishing boat,would have made a more intersting day, though not for the hordes on the cat. I was not aware of any hiking or private boat hire around Chacabuco.

Good for old people or someone who doesn’t like to go on walks and quiet time. All the day trips offered by the hotel included little to none walking/hiking (which is one of the things you really want to do in Patagonia). The trips were also full of young student groups (annoying for everyone else traveling with them). The food is not the best, and not cooked properly (feels reheated-quality).

The programs that Loberias offer will let you see and experience the best of the Carretera Austral region, which is one of the most beautiful on earth, in an efficient manner. All done with superb quality of service, very good lodging facilities, good food, and very knowledgeable guides. I highly recommend booking a 4-5 program with Loberias.