Kilkerran Guest House

It’s went down hill. First we could book in as no one was around so we went around Ayr then came back. We were put in a room that wasn’t cleaned at first. Then put next door to a bit cleaner room. The room had a hole in wall, dirty stains on bed base and carpets. The sink plug was stuck and we could wash in it. The plugs were all in extensions. The front window had a big crack in it, the bathroom was worse dirty that we had to buy a bottle of bleach as the toilet had poo ingrained in it. Never stay here again

Nothing in the room was clean, supposedly no smoking room however the room smelt strongly of smoke. Toilet was unclean and smelt strongly of old urine. Nothing in the room was clean except the bed sheets. Coffee supplies mugs and tray were unclean and obviously used before we arrived. Cut our stay from two nights to one as we could not face staying another moment. The smell was the worst bit

On visiting this guest house for an overnight stay we arrived to book in was handed key to our room told it was upstairs then left to go up ourselves. We got into room and tried to open window as it wouldn't open my son went downstairs to speak to owner who came upstairs clearly intoxicated as she kept banging the window to open it. It wouldn't open so she said she would go down and get her husband to come up but he never showed up. Also we were supposed to have free WiFi which we never got and also when we booked we were told breakfast was included but when we arrived we were told it would be 5.00 per person xtra. There was no reception no WiFi code I just felt when we asked the owner for help this was too much surely if u run a guest house you should be on hand most of the time. We arrived for breakfast but it was an entirely different person doing it then asked to pay when we left and were overcharged on the whole it was an unpleasant stay wouldn't recommend it to anybody