Mercure Ayr Hotel

Not happy This is the second time I have stayed in the mercure, first time ok .  Went down hill asked to check in early as we were going to a wedding. If they have a room available which didn't know till 11am that morning, we would need to pay extra £50.  Went back to hotel after wedding people couldn't get luggage room open  Next morning breakfast all I can say was dried up .  Went to check out girl said that is u everything paid I asked if we could leave car in car park said it would be ok but just put number in just incase  as we r were covered till 12pm which is when we checked  All of a sudden we had to pay £7  But was clear 5mins earlier  Won't be back there again .

Super friendly staff but facilities is a bit rundown though.

Worst in a while. Worst hotel iv stayed in. Late being checked in, free parking as adveritised costs £7. The hotel is so run down, no sleep at all with volume of other residents and virtually no souns proofing to the outisde. Beds are hard and horrible to sleep in, pillows genuinly felt like sand bags. Id say if its just a cheap room your looking for and just a bed for the night yeah this is right but at £137 for a twin room theres so many other options in the area. Premier inn and travel lodge that way you know what your getting. We ended up leaving and going home at 3am in the morning as the hotel was that loud.

Hotel well located, good people looking after guests. Good sized bar area. No negatives for me

The location is great for a town centre and bus station staff were helpful and room was great good view comfy beds breakfast was good could be a little bit hotter stayed hear before and

Internet not working even after complained, they tried to blame the weather. Not clean, furniture needs repairing. If my visit was not to bury my Mother I would have not stayed