Guest User
January 7, 2023
The worst experience ever, rude service, there was only cold water in the tap, no chance to shower after traveling. we asked the host at the front desk, didn't know what to do, we called OnTheBeach and registered a complaint as the office was closed. The next day we asked the front desk for help again, someone came and turned on the button in the wall and said there would be hot water in an hour. 3 hours later it was still cold. we got in the car and looked for another hotel, we moved the next day. when we moved out the hotel manager was still absent and the reception staff were rude and disrespectful. Additionally fungus on the wall in the bathroom, stains on the bedding, no magnetic card for the door, simple lock on the door, no security, the door can be kicked open, black from the dirt of the air conditioning overgrown with dust. Loud-behaving refugees live in the hotel, but noone care. DO NOT RECOMMEND THIS HOTEL AVOID IT AT ALL.