We travelled as a family of 3 (1 adult 2 kids 11&14) I was dubious of what to expect because of some of the reviews on here. We were pleasantly surprised! Check was easy, got taken to our room on the golf buggy. We had booked a 1 bedroom apar**ent, which was huge, clean and plenty of wardrobe space. Easy to use safe as well. The pics on the tui website of the apar**ents are out of date, they are modern and not old and dated like the pics. They are just 2 mins walk from the main hotel, nice and quiet. View wasn't fantastic but I wasn't there to sit for hours on the balcony, so this wasn't an issue for us. Pool area was well kept, lots of sunbeds however it does state that you cant leave towels before 9am..... people ignored this and most beds were gone by 9am. Water park is great. Not all the slides were open every day but again not much of an issue. Water is cold but was fine once you were in and it was refreshing after sitting in 30 degree heat. Drinks from the bar were ok, cocktails, fizzy drinks, soft drinks all included. Slush was 1 euro. Staff friendly enough. Beach 5 min walk from the hotel, downhill. 2.50 euro for sunbeds and 2.50 for umbrella. Man on the beach taking money and cleaning the beds, super friendly, working hard to maintain the beach. Gorgeous beach...... if you get the beach take a couple of mins to walk along to a sunbed instead of choosing the first ones you get to, less crowded further along the beach. We spent 2 days at the beach. Also caught the bus to Nissi Beach but only stayed 2hours because it was packed! Bus service easy to use 102 into Aiya Napa and 101 bus back. Food was good, plenty of choice, for all 3 meals. Ice cream available 12.30pm onwards. The waiters work hard but sometimes they did take your plate as you were still chewing your food which I found a little annoying. Entertainment is quite poor for older kids and adults, fire show and Greek night were probably the best it got. The rest was aimed at smaller children. On this basis I probably wouldn't choose this hotel again unless the entertainment got better. Oh one more thing, we travelled with friends and she did have some items disappear from her room, a bikini and some shorts. Don't like to point the finger but items dont just disappear from the room!