My friends and I stayed here for 6 nights, overall the experience was lovely, there’s just a few things to mention to make other people aware. Our room was beautifully clean upon arrival, and the cleaners did a wonderful job at cleaning it. However there was no “do not disturb/clean this room” sign to hang on the door so we found that cleaners would just walk in, sometimes without knocking, and we got walked in on multiple times whilst we were asleep in bed. We also found there was no internal lock in our room which allowed the cleaners to enter without our approval also, also making us feel slightly unsafe. The food in the restaurant was lovely, very tasty. However there is a rule for the restaurant in the evening times classed as “elegant”. On our first night we arrived in elegant dresses and sandals. Halfway through our meal a waiter came over and just said “ladies, flops” to us. All of us looked at each other confused, he then pointed to our shoes and repeated “flops”. We then figured he meant “flip flops” and showed us a card with the dress code which was only stating elegant. Neither my two friends or I were in flip flops. We all had nice sandals on. But they were not good enough as they didn’t have “backs on them”. We got let off this once and he just mentioned it and left. We then tried again on our last night, also in elegant dresses and sandals after we noticed after our 5 nights there other people were allowed in with flip flops/trainers/sandals with NO backs. We approached the manager on the door of the restaurant and he simply said he cannot let us in with these sandals on with no backs even after us pointing out multiple people who had sliders or trainers on. We turned away, changed our shoes, came back and said we didn’t really understand why people can freely walk around in the restaurant with these flip flops and sliders on, sometimes dressed in leggings and hoodies yet we come down in nice evening dresses and get turned away. We were all inclusive so if I hadn’t brought an extra pair of sandals on with backs my friend wouldn’t have had any and then we wouldn’t have been allowed to eat even though we paid for all inclusive? This rule was stated nowhere, other than the elegant dress code for evenings. We ordered late check out on our last day as our transfer wasn’t until 7pm. We went to the water park on our last day and returned to find our room key wasn’t working and we were worried as we got told the receipt will be “sent to our room” which we never received. Luckily the staff at the reception managed to resolve this however that may not have been the case if it wasn’t the same lady on reception that helped us book our late check out in the first place. The staff at the pool however were lovely, the barmen were superb and remembered our drink orders every time. As well as this, we had a massage one day, and the massage lady went above and beyond to make us feel relaxed and happy. Overall we enjoyed this hotel, however we