Guest User
May 27, 2025
After booking, make sure to call and confirm your reservation and schedule your shuttle.
Booking a room comes with free breakfast, a boat trip, swimming, gym, and spa.
Pros
- customer service -> from start (the shuttle driver) until we leave, they were great and treated us well. They were polite and kind. 5 🌟
- breakfast -> they have a lot of varieties. I love their omlete, pancake, and juices (they had 6 varieties). Their Firfir also tastes 👌. The only thing I didn't like was their cakes.
- Quick maintenance -> when I call them to get something fixed or need something, they were fast to respond.
Cons
- No AC in our room -> there was no AC in our room, and the room was hot. But the fan they provided helped a little bit.
- toilet -> it works but we had to call maintenance twice to fix it.
- The replaced tea cups the 2nd day were dirty.
-Suggestion
-> Implement AC or put an overhead fan.