Noah's Ark Cave Hotel

Location: The hotel is centrally located in Goreme, offering easy access to major attractions, hot air balloon viewing spots, and local shops/restaurants. Guests appreciate its convenience for exploring the area without needing transportation.

We really enjoyed our stay at Noah's Ark Hotel. We stayed in a real, more than 600-year-old cave (heads up: it's dark since there are no windows). The hotel's location is central and it's easy to get anywhere. Breakfast is sufficient. There aren't really any facilities except for a roof terrace, which is a great spot to view the balloons in the morning. What made our stay exceptional was the people working at the hotel, though. Everyone was so friendly and went out of their way to help us with booking tours, dinner recommendations, food and umbrella - we really felt very well looked after. Thank you!

Our two-night stay here was unfortunately disappointing. We were given a room on the ground floor which had several issues during our stay. Part of the cave ceiling fell shortly after we checked in and so there was stone debris strewn around the room and on top of one of our suitcases. Thankfully our suitcase was closed. We swiftly complained to reception who told us that these issues do happen as it is a cave and assigned the cleaner to clean the mess. We left to explore town for a few hours and came back fully expecting the mess to already be cleaned but it had not been. There is only one cleaner for the entire hotel and so, cleaning services are not as prompt as it can be but it was eventually sorted. Cleanliness is another issue that we encountered. The room was dusty and the floors were quite dirty. Walking barefoot in our room was not an option. Dust covered some surfaces, particularly the hair dryer in the bathroom, that was not functioning. We would also periodically find fine rock debris on our items that we left on the bathroom counter. Furthermore, while breakfast was delightful and there was a nice range of things to choose from, we were shocked at how the food was not served and covered properly. It was left exposed during the entire dining time and as it is summer now, flies were hovering constantly. Amenities were also dissatisfying. The broken hairdryer aside, there were only three lamps in our cave room which had no windows. So as can be imagined, it was incredibly dark. On our last day, two of the lights went out and so we had to pack our luggages with the door wide open just so we could see. The air-conditioner was barely functioning so the room was sweltering in the morning. It was better at night but we had to sleep without the blankets in order to be comfortable. Lastly, the glass shower had no door and looked to have been broken. That said, the staff members were kind and welcoming and tried their best to attend to our needs, albeit not always swiftly. We did take into consideration that this is a cave hotel and that infrastructural issues are to be expected. However, the hotel itself does not seem to be maintained well. I am sure there are plenty of cave hotels that do not have the issues listed. There is ongoing construction happening at the rooftop area though so that might be the cause? Furthermore, as it is a small hotel (I hesitate to even classify it as that - it feels more like a bed and breakfast), the staff itself is small and so, service can be slow. All in all, it is a good option if you want to have an authentic cave experience that is not as expensive as the others and that is conveniently located in the town centre close to all the good eateries. Just make sure to adjust your expectations and to be prepared for issues to arise that though are minor, are too numerous to be overlooked. Side note: do not get a taxi to the airport from the hotel. Quoted at 60 Euros while the taxi stand 5 mins away from the hotel can take you there for a little over 2000 Liras.