3-Star Hotels in Austin

In the words of Bette Davis, “What a Dump.” In its favor, we had a nice view of Lady Bird Lake from our window, which was pretty to wake up to, and the water pressure in the shower was great! The bathroom seemed partially updated and was pretty decent. Free parking, too. There were a few HBO channels on tv. However, the hotel is very dated and not very clean looking. The indoor parking garage was filthy and was dimly lit. Didn’t feel very safe in there, so we parked in the outside lot whenever possible. No greeting from the night time desk clerk when we came back from dinner, as she seemed to purposely be avoiding eye contact with us (she wasn’t on the phone or busy with someone else). The elevators were very smudgy and too dark, also. The beds slumped a bit in the middle, the linens were old and tired looking, and the chair in the corner looked worse than some I’ve put by the curb. An old leak on the ceiling was poorly patched up, and there were stains on the desk chair, carpet and walls. The door to the adjoining room didn’t provide enough sound proofing, as I heard our neighbor’s phone convo loud and clear. The pool area didn’t look very inviting, as there were no umbrellas or trees to block the strong sun. We wanted to stay in downtown Austin to be within walking distance to things, so this was the least expensive option. But not much could be walked to from there, and the area it was in was a bit sketchy, so we ended up taking Ubers, anyway. We had booked our last night at a hotel in the Arboretum area, because this one went up to a ridiculously high amount for Friday night (music festival in town), and it ended up being just as convenient to take an Uber from there (15-20 mins) to downtown. Plus, the hotel was much nicer and way less expensive. Live and learn.

The scenery is very good, and the corner windows are very satisfying, especially at night when the lights outside the windows are very impressive. The room is clean and tidy, a little small, but the view is good, these are not important

I enjoyed my stay at the Hilton Garden Inn. The staff was very friendly and the room was very clean. It is in a good location where you can get to some great places in Austin without much travel. I would stay here on my next visit.

Jose Cordova was very friendly! Great smiling face in the morning. He was very nice and deserves a recognition. He was very helpful and upbeat for a morning greeting for our breakfast. He also checked in after breakfast to make sure everything was going well.

The good- the staff was really friendly. The pool is open from 6am to 11 pm, which was really nice, Because we have a toddler. And the pool was heated! The not so good- breakfast was a joke, maybe because of covid? There were no hot options except microwaveable sandwiches. No fruit or oatmeal. Just cold cereal and yogurt. Also I got up early to use the fitness room and run the stairs. There was a man sleeping at the top of the stairwell. He didn’t necessarily look homeless. Maybe just an employee catching a nap or a guest that drank to much. Either way items a little odd

To begin, the atmosphere is lively! I am a lively person, but being there for business I was sad that I didn’t have more energy to truly enjoy the experience. This is a great hotel for a bachelorette or weekend getaway for sure! First, the front desk ladies are super friendly and welcoming— they also provided a poker chip for a complimentary drink. The bar was great as well and I thoroughly enjoyed the signature cocktail. The bartenders were very nice and accommodating. On to the room... small, but honestly, the cleanest room I’ve ever seen! It reminds me of European rooms which are small, but the fun isn’t in the room, right?! Very pleased with the comfortable and clean room. I’ll certainly return for pleasure on the next round :)

The check-in and out was smooth. Our stay is ok, the room is quite small but bed is comfy. The breakfast option was nice but the next day, we woke up a bit late, we joined buffet breakfast at 8:30AM but most of the food were gone and was not replaced. The location is good, near N. Lamar Ave and I-35 which is accesible to Downtown Austin.

Austin is a small city overall, and the hotel is relatively close to City Hall and UT. The service attitude is good and the facilities are OK, but please note that you need to bring your own toiletries and slippers. The hotel also has bicycles you can borrow for free, just remind the staff to help you adjust the seat height.

I am currently staying at this hotel due to a conference and I cannot wait to leave. I knocked off one star because as soon as I entered the room, it had somewhat of a musty smell. I have sprayed Lysol and perfume around the entrance (where the smell comes from) but it still lingers. The remote felt sticky and I also cleaned it with Lysol to use it. The rooms are dimly lit and the hotel in general is very outdated. I knocked off two additional stars because of the bathroom. It was just gross and dingy. It’s dimly lit, the toilet seat looks like it was peeling at the top, but the worst was the bathtub. I found a hair in a corner. The water can come out very hot, which I don’t mind, but the water would not drain in the tub while showering. Nothing probably Drain-O wouldn’t fix I think, someone else also reported the same problem a few floors up. It was just uncomfortable. The bed linens also felt a little itchy. I had to double check there were no bed bugs but I confirmed it was the linens. I mean, if you are looking for a place to stay, at the price, you can find other cleaner hotel rooms. Overall, it’s made for an uncomfortable experience.

Room was clean with nice view. Bath was nice size and shower had a seat but missed a tub. Excellent free breakfast and staff was helpful and friendly. I would definitely use this location again. Waking distance to the convention center and many restaurants.