Extended Stay America Suites - Austin - Southwest
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Austin
Extended Stay America Suites - Austin - Southwest
5100 U.S. Hwy 290 W, Austin, Texas 78735, United States
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Located in Austin (Oak Hill), Extended Stay America Suites Austin Southwest is within a 10-minute drive of Sixth Street and Austin Convention Center. This hotel is 7.6 mi (12.3 km) from University of Texas at Austin and 4.2 mi (6.7 km) from South Congress Avenue.Show More
We Price Match
2.9/5Location: 3.0
All 102 Reviews
Amenities
Private ParkingFree24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Austin–Bergstrom International Airport
(21.4 km)
Train: Austin Amtrak Station
(9.8 km)
Landmarks: Gaines Creek Greenbelt
(610m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
King Studio-Non-Smoking
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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6
Queen Studio With 1 Queen Bed-Disability Access/Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
6
Queen Studio-Non-Smoking
1 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
6
Studio with 2 Double Beds-Non-Smoking
2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
Guest Reviews(102)
2.9/5
Verified Reviews- Cleanliness2.9
- Amenities2.9
- Location3
- Service3
Guest User
February 27, 2023
This place is having some real problems. First of all the keys don’t work!! You can get into your room with them but none of the doors to outside will open with the keys. They say they are having trouble with them. The office is only open from 7 am to 11 pm so if you want to leave the hotel during other hours you better hope you can keep a door propped open , otherwise you can’t get back into your room. Also there are so many roaches in this place. They really need to get it together
Guest User
May 27, 2024
酒店還是很乾凈整潔，Widi速度也挺好的，就是沒有燒水壺，沒有礦泉水，如果服務能更好一點就很完美，設施還可以
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ALICE
March 31, 2024
We had a tough time from the minute we got there. We had to wait for check-in, the whole place smells like cigarettes, we had a guest on our hall stop us and ask us to bum a cigarette before we got in our room, everything was dated, and most egregiously, the curtains were moldy. There was a pet fee that wasn’t mentioned in the booking, and there was only a coffee bar, no breakfast.
Verified traveler
March 29, 2024
Shower water was luke warm all week. No cooking utensils in the room, No room service for all 4 days. wash machines did not work.--Hotel said it wasn't there issue.no coffee one day-girl working there was too busy on her phone to check. trash in parking lot for 4 days. pot smell all 4 days.this is only half the list.
Garrett
March 26, 2024
You get exactly what you pay for. The staff is friendly and accommodating. The hotel itself is not a luxury hotel and doesn’t claim to be. The rooms are clean but a bit run down. No complaints for the price and would consider staying again!
Forrest
March 15, 2024
The staff was rude when registering as they had no rooms available until they were ready after check out. This was at 1 pm and check in time was three pm. They said come back in a little while, We did but still not available until 3 pm. They were just rude about it. They room smelled like smoke thou it was a non smoking facility. The faucet in the kitchen area dripped as did the bathroom faucet. It was reported the second day of a week long stay but never fixed. there was no coffee at 8:30 am and took two attempts before we got coffee at 9:20 am. There was no "grab and Go" food like muffins except the last day of our stay. We got oatmeal packet two of the 7 days. Very poor planning and replentishment given a full house due to SW festival. One bright spot was Joseph at the front desk at night who replaced towels and was kind!
Paul
March 10, 2024
One of the maids interrupted a conversation with the checkin person. Reason unknown why she started to yell at me in front of the other employee. I warned her I would report the incident. This was at my check in time. Someone needs to talk to this employee she may be doing it to others that stay.
Gabriel
March 5, 2024
The hotel is in need of upgrading. There was water damage in the wall above the shower head, probably from water leaking on the floor above. The water also never got hot. I had to take quick showers because it only reached a very like warm temperatures. The mattress and pillows also need an upgrade, not very comfortable at all.
Barbara
March 4, 2024
The charge for dogs was the highest we have ever paid. Thought it was crazy that we were at an extended stay hotel with a kitchen but nothing was in the kitchen. You had to go to the desk to ask for anything. Not even a coffee maker in the kitchen. Only 1 shampoo for two people. Also had to bring your dirty towels down to desk before you could get clean towels.
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.
Breakfast
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2002
- Number of Rooms: 117
Located in Austin (Oak Hill), Extended Stay America Suites Austin Southwest is within a 10-minute drive of Sixth Street and Austin Convention Center. This hotel is 7.6 mi (12.3 km) from University of Texas at Austin and 4.2 mi (6.7 km) from South Congress Avenue.
Make use of convenient amenities such as complimentary wireless internet access, complimentary use of a nearby fitness facility, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Make yourself at home in one of the 117 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, complimentary use of a nearby fitness facility, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Make yourself at home in one of the 117 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Private ParkingFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
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