Extended Stay America Suites - Austin - Northwest - Lakeline Mall

Experience was fair. Wish they had better vending machines. Cleanliness was poor.

Shower head was spurting out water from where the head was connected to the pipe. There was lots of plumbers' tape or white putty visible, but nobody tested the connection or they would have been sprayed in the face, as I was. I don't think there was a trashcan anywhere in the room.

Nice little hotel, everything is really old. Hotel could probably use a new remodel. The only thing that was frustrating is that I booked a room with a king sized bed in advance, and when we arrived they put us in a room with two double beds saying the kings were sold out. The a/c and heater works nice. They advertise breakfast but all it really is a brown bag with a little something in it. The price for the hotel wasn’t bad at all for the room I got. I’ve paid for more expensive hotels that were worst. Overall, we slept comfortably and felt safe. I wouldn’t mind staying again if we were in the area!

The Lakeline location of the Extended Stay America is much like any other - tidy and with all the basics you need for one night. A full kitchen with scaled down frig and cooktop plus a microwave, sink, and counter top space give you enough of a kitchen for full meal prep if you care to dine in during your stay. This is a very basic style accommodation - if you *require* the finest sheets, thickest towels, and most glamorous furnishings, this is not the choice for you. You get what you need for a comfortable stay. On the company website they list "breakfast" as included. It should probably say "continental breakfast" which is code for snack bars and pre-packaged muffins, plus coffee. You won't go hungry, but you also won't want this every day for a month. If you just need a decent place to sleep at low cost, this may be a good option for you. If you want to be pampered in luxury, just know this isn't the place for that.

Really great for people traveling with pets—soundproof rooms, easy access to exits, pet-friendly floors, access to nice grounds to walk away from traffic and other pets. The beds are extremely comfortable, rooms comfortably furnished, and staff very friendly.

There were bugs in the shower, the water pressure in the shower was horrible. This was my 2nd stay and it was the same then also. Only good thing was the desk clerk. He was great and very friendly.

Dirty and unkept. Lobby was so dirty you could tell it had not been cleaned in months/

THERE WAS NO HOT WATER/HAD TO GO TO MEETING WITH NO SHOWER/ROOM 315 NEXT DOOR WAS BLASING ROCK MUSIC SINCE 8 ALL THE WAY TO 3 AM. MANAGEMENT DID NOTHING ABOUT IT.