W Austin

We had a 1 night stay in Austin and decided to try the W. It was a great choice, room was nicely decorated and roomy. I appreciated the small details like apples and water in the lobby. My favorite space was the lounge area with the massive vinyl record collection and that fireplace!

Good location for acl live music venue. Staff was very courteous and helpful. Property under construction so arrival area trimmed down to basics. No coffee available, limited options. GFI in bathroom bad.

It was the perfect place to stay if you were going to see a concert at Austin city limits.!

Everything was clean and the staff was very kind i would come here again the next time I’m i. Austin!

Excellent service, walkable to great restaurants and great amenities!!! Got upgraded to a corner suite that's super deluxe and comfortable!!!

The property is undergoing construction. They have NO business charging that much $$ with little to no services. No bar, no lounge and a weird second floor setup with virtually nothing. WAY overpriced for what you get

If not the lap of luxury it’s the hip! Totally encapsulates the cool Austin vibe—centrally located at a luxe location. Quiet, sumptuous, clean, and discreet. The Living Room bar vinyl turntable for the win!

BEWARE!!! They will charge you $62 per night for your car to be in valet even as a hotel guest. This is outrageously absurd and is not in line with other downtown hotels of this caliber or higher. Stay anywhere else as most of the comparable hotels will either comp your valet if you are a hotel guest or charge somewhere in the ballpark of $30/night. Or they’ll charge a single fee for your entire stay with unlimited in and out privileges. I called to question the high charges, was transferred to the manager, who argued with me that the price is in line despite my having stayed at Fairmont two weeks ago and having my valet comped as a hotel guest. I then asked if he has the authority to comp at least one night to which he replied “I do but I’m not going to”. !! Other notes: They forgot our room service order one night so they did comp the order but it took 90 mins to arrive. I would have rather paid and gotten my dinner on time (as expected). I ordered an americano from the on site restaurant Trace one morning, it took 10 mins for the bartender to bring it and when she did she just brought straight espresso. I asked her if she had hot water and she said she didn’t but she could get some. Took another 5 mins. Personally I will never be back knowing all the other great options in town- Proper, Fairmont, Thompson, Westin, JW Marriot. ANYWHERE but here.