Ramada by Wyndham Austin South

Found a cockroach in my room - no compensation was offered. Overall a little refreshment would be necessary for this place.

Great experience. We asked to be moved from a room with a conjoined room and the receptionist was friendly and did so. No difficulty. The elevators are a little stinky. But otherwise everything was good.

Should have known better. 1 night in Austin so booked a cheaper Hotel stay was ok nothing terrible with that part. Went to get in the car next morning and it had been broken into. OK nothing they can do about a crimal just bad luck. What they could haver done is at least look up from the book she was reading when I told her my car had been broken into. NO can not do that all I got was we do not have camaras. I said ok and walked out wife went back inside to get info for Austin PD and minute she walked in she gets I told the other guy we do not have camaras. Just poor customer service here we need address and want the GM's info. The way they acted and treated us was just not how you should treat the customer. Poor management.

I was told that there was going to be breakfast there was none and there was no TV working there was coffee my room's not like curry powder like a big Indian family had a party in the room prior to my renting the room the room appeared clean I was only there for 5 hours total Saturday night got up early left at 6:00 a.m. I would like my $100 deposit back and a voucher of some sort maybe 50% off next Room I rent

The staff were vvery patient and helpful, although we had no problem checking in, the person ahead of us had many issues, but the staff worked to help comfort and assist this person to resolve their issue, even though it had nothing to do with the property itself (3rd party booking). Onilne checkin and checkout worked awesome! outdoor pool with patio access from room was nice. Limited dining options on property was expected, but still a little disappointing. Room was clean, all fixtures worked, had plenty of hot water and towels. Location was a little difficult to get into due to construction fences that had blocked the entrance google maps took us to.