Lake Austin Spa Resort - All Inclusive

Just returned from a 2-night girls’ trip to Lake Austin Spa Resort, and it was absolutely unforgettable. From the moment we pulled up, it felt like we were stepping into a peaceful, luxurious retreat—exactly what we needed to reset and reconnect. The spa is world-class. Our group booked a mix of treatments (massages, facials, and aqua stretch), and every single one was fantastic. The blue relaxation room made us want to stay there forever. They even accommodated us for side-by-side treatments so we could chat and unwind together. The setting is magical—lush gardens, hammocks, and lake views everywhere you look. We had so much fun catching up in our robes between spa sessions. The farm to table dining is delicious and we enjoyed dining al fresco with lake views. Lake Austin Spa is a perfect balance of pampering and play!

I’m sorry to say after having been to Lake Austin many years ago, I was sorely disappointed! There was nothing redeeming about it. It has so much potential under the right management but totally missing it. While in the only ladies restroom in the main building staff member had her makeup spread out on counter and was brushing her teeth! Also large sign at main pool said no pets allowed in pool and if you’ve had diarrhea in the past few weeks stay out of pool. That’s very inviting! I don’t know how they can charge what they are charging and have any repeat guests. You can only go on your past reputation so long! I won’t be back!

To the Executive Team at Lake Austin Resort and Spa, When I arrived in my room I was hit by a strong fragrance coming from a diffuser. As someone who is sensitive to fragrance I immediately removed the diffuser. But as I continued to stay in the room the fragrance gave me an immediate headache and moving towards I migraine. I went to the front desk and asked for a new room. I was told all the rooms have diffusers in them. I asked for a refund since I was unable to stay in my room and was denied. Eventually I was given a room without a diffuser and with a strong musty smell. Obviously, the diffusers are used to cover up the musty smell. Lake Austin Resort and Spa sells themselves as a wellness hotel but the truth is they are concerned about profits and not concerned about my wellness. The fragrance is chemical based causing hormone disruption and endocrine disruption in all of the rooms. Wellness it not top of mind at this place. The rooms are old, out of date, and need an upgrade to match the price they are charging. Since the use of diffusers are standard in each room, I will not be returning. This ruined my weekend.

I recently celebrated my 50th birthday (June 27-29) at Lake Austin Spa Resort, and it was an unforgettable weekend! The staff were warm and welcoming, and we were among the first to try their new food menu-the Chili Herb Roasted Chicken was a standout. Big thanks to our amazing server, Maria. We enjoyed a morning hike with Doug and a relaxing wine cruise with Drew, whose stories about the lakeside homes brought the experience to life. The lakefront views were absolutely stunning! My only major hiccup was a billing error at checkout where I was charged again despite having prepaid with Chase Travel points. It's still being resolved, which has been a bit frustrating. A quick tip: doublecheck your final bill before leaving.

Reflexology service - it was absolutely amazing. I cannot thank Ashley enough for providing such a wonderful experience. I am counting down the minutes until my return visit. Thank you again for everything, and cheers until next time!!!!

I have been to many spa/resorts like Lake Austin (Miraval, Canyon Ranch, etc). This was a big disappointment for many reasons: 1. Price-essentially paid $1000/night in a SHARED room and it didn’t feel luxurious. Staff didn’t cater to us (in fact it was often difficult to reach the front desk by phone). My friends who were in their own room paid the same exact rate as me and my friend who each paid $3000 EACH in a shared room. 2. Didn’t have hot water x ＞4 hours. Had to dress/undress x 2 before issue was resolved….only concession was a bottle of “we can offer you a middle-tier” wine at dinner. 3. Self-serve coffee in the morning (they have a coffee machine similar to ones you see at car dealerships). You have to make your own coffee from the machine. They do not offer custom coffees/teas. 4. Food was “mid”. Pork tenderloin special was not tender and we were not given a knife to cut it-had to use the butter knife to cut into it-not easy. Soft serve machine was “broken” one of three days we were there. My friend was charged for a mocktail (no alcohol, but she had to pay and additional $16 for it) plus, extra 23% service fee added (to it and everything else). 5. Got charged for a service that should have been included in my “spa allowance” because I got the service on the day of checkout and “the systems sometimes get crossed”….CHECK YOUR CREDIT CARD STATEMENTS AFTER CHECK-OUT FOR UNAUTHORIZED ADDITIONAL CHARGES!!!! I had to call to get them to credit me back (my friend had to do the same!)