Four Seasons Hotel Austin

Situated in downtown Austin, the hotel provides easy access to amenities and nature trails. Guests appreciated the comfortable beds, spacious rooms, and friendly staff, but some recommended rooms with balconies.

On arrival the room smelled like a sewage spill or moldy. The special guest amenity was a couple of cheap sugar cookies. Generic unrecognizable coffee pods with no explanation of what they were. No refrigerator in the room. There is no bar soap in the room. Minimal amenities in bathrooms (no mouthwash or other luxury goods). No car service except on the weekends. The toilet ran unless you jiggled the handle. All this for $1800+ per night. "Would you like an upgrade? OK, that will be $1500-3500 more a night?" Really? I really regret my stay. Talked to management and they were interested in their problems, but offered nothing to compensate for the bad experience.

There is so much in STORE....when you stay at the "FOUR" Austin! This property truly does take you through all four seasons! Spring and Summer, you can sit outside on the balcony with a cocktail, a meal and fans to keep you cool. In the Fall and Winter, you can sit outside with a cocktail, a meal and a fire pit to keep you warm! Lol. Don't forget live music Thurs-Sat, to give the perfect backdrop for any networking situation. The rooms are 'four season' certified cleaned (no dust ever) and room service goes above and beyond to honor your request. Rates can be high. Drinks are expensive. But you get what you pay for....and that is undisputed here. If you enjoy luxury hotels, you will enjoy this property and look forward to your next stay! - J