Baymont by Wyndham Austin University Area

check in very unhelpful, hung up on me while trying to confirm reservations. had to contact and work around him to secure check in.

Had a issue with the remote control and toilet. Used the txt msg that was sent to my phone to communicate the issues with the room. Staff never responded. Went to the desk to get a missing remote and was given a broken remote. Said that the maintenance person would bring another one. Maintenance never came. Trash was already in the trash can we we got in the room. Parking was a nitemare. Breakfast wasn't anything more than cereal and toast

The bathrooms were so dirty, looked like the housekeeping was not done. There was no hot water and the bathroom was stinking.

It was not like pictures. Was supposed to have hot breakfast. Went downstairs to get breakfast and there was none. Someone staying at motel said you could go out a door and upstairs to a Room and o o k and they would hand you a plate With eggs and a waffle. That was not what sight said. I found a bug a small cockroach on my yeti that letting the room to go to the event I was to attend. When I got up during the night there were roaches all in the bathroom. I asked for a downstairs room because I have bad knees I was given an upstairs room with no elevator. When I returned from my event just after 1:00 am there was only 3 other vehicles at the motel. I feel for sure that there were downstairs rooms. Overall appearance of lobby and motel is rundown and dirty . Not at all like pictures I saw in making my selection to stay there.

dirty rooms and poorly maintained floors, walls and walk ways. loud noises at night, breakfast is a joke, no meat, no egg, no pancake no waffle or anything hot. after complaining he brough few coin size muffins, few yogurts and a jar of milk

I Wouldn’t Send an Enemy Here The accommodations did not match the photos provided, not by a long shot. The room itself was rather.. dilapidated. Things like lampshades missing, what looked like blood stains on the shower curtain, the bathroom door couldn’t shut properly, etc. Police cruisers were often in the parking lot, which didn’t make us feel especially safe overall. At check in we were told about the continental breakfast, but the following morning there wasn’t “hot” breakfast at all.