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W Austin
4.2/546 Reviews

W Austin

Austin City Center Austin|1.08km from Austin Amtrak Station
Let me first start off by saying, “this was the worst experience ever” I am a titanium elite Marriott member so I’ve seen my fair share of Marriotts. But paying $500 a night and the experience I got was less than a motel 6. Checking in was ok. Service was par but I can deal. I needed to access something on my phone. At the check-in counter, complete dead zone. They claimed they upgrade me to a “wonderful room” but on my reservation that was exactly what I booked. There was no upgrade. To ease myself into the trip, I went to the restaurant at the hotel. Not many people there, maybe 3 tables and then myself. I ordered a burger with lettuce and tomato only. I waited 40mins only to receive a burger with every condiment and simply no lettuce or tomato. Moving to the room. I slept ok. The snacks in the mini bar were a great variety. The internet was rather choppy. I wake up the next morning, I wake up to a crew on a crane looking directly into my room. Now, the hotel did email me to say the pool was not open during my visit, but failed to mention they were having work done. So I heard thumps due to work being done, loud music (and not the live music that is of a melodious sound). I called in the morning to say I will be checking out Day 1 of a 4 day trip but simply asked for a late check out - (seeing as though I had the room for 4 days) the agent told me the best she can do was 1PM. Hello, this room is technically unavailable because I would have still been here. It didn’t make any sense. I eventually left at once but this was an overpriced disappointment. I moved to another Marriott location 2 blocks over to finish my trip.

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Top rated hotels in Austin

Searching for hotels near Austin Amtrak Station? Compare room rates and reviews to find your ideal stay.
W Austin
4.2/546 Reviews
Austin City Center
Let me first start off by saying, “this was the worst experience ever” I am a titanium elite Marriott member so I’ve seen my fair share of Marriotts. But paying $500 a night and the experience I got was less than a motel 6. Checking in was ok. Service was par but I can deal. I needed to access something on my phone. At the check-in counter, complete dead zone. They claimed they upgrade me to a “wonderful room” but on my reservation that was exactly what I booked. There was no upgrade. To ease myself into the trip, I went to the restaurant at the hotel. Not many people there, maybe 3 tables and then myself. I ordered a burger with lettuce and tomato only. I waited 40mins only to receive a burger with every condiment and simply no lettuce or tomato. Moving to the room. I slept ok. The snacks in the mini bar were a great variety. The internet was rather choppy. I wake up the next morning, I wake up to a crew on a crane looking directly into my room. Now, the hotel did email me to say the pool was not open during my visit, but failed to mention they were having work done. So I heard thumps due to work being done, loud music (and not the live music that is of a melodious sound). I called in the morning to say I will be checking out Day 1 of a 4 day trip but simply asked for a late check out - (seeing as though I had the room for 4 days) the agent told me the best she can do was 1PM. Hello, this room is technically unavailable because I would have still been here. It didn’t make any sense. I eventually left at once but this was an overpriced disappointment. I moved to another Marriott location 2 blocks over to finish my trip.
Canopy by Hilton Austin Downtown
4.4/5106 Reviews
Austin City Center
This was a first staying at a Canopy by Hilton; what an amazing location! From the minute of walking in the front door, you are met with a ”fresh breath of air” ambiance! The staff, especially Leonard, Heidi, and Jordyn, taking care of every detail of my stay was perfection...great attention to detail, professionalism, and personality!! Every detail from the cleanliness of the room, the bar, and Verbena (the restaurant) was fantastic! You MUST have dinner at Verbana. Highly recommended for a quick weekend stay or a stayation in downtown Austin.
Hotel ZaZa Austin
4.6/5101 Reviews
Austin City Center
Excellent all around. I would like to give a thank you to the entire staff at Hotel ZaZa. This trip was a business trip for our sales team and their customer. During the planning process, Jessica Sanders worked with me to secure rooms and handled all the details during the planning process. It was no second guess that we wanted to book in this upscale boutique hotel. Jessica handed me off to her team of planners, Kate Rossiello and Kaylie Vu. Kate and Kaylie were very attentive to every detail and helped with all the special touches for our stay. The ons-site banquet staff, Jose Cordova and his team were outstanding in catering to our every need and the red carpet was rolled out consistently. Our entire group had nothing but overwhelming compliments for the entire staff. The rooms were very very clean, the aroma of the hotel hallway and elevators was pleasurable. The food from catering was delicious and presentation of the food was amazing. Definitely a must if you are visiting Austin.

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Highest PriceNZD 2,383
Lowest PriceNZD 101
Number of Reviews19,807
Number of Hotels2,302
Average Price (Weekdays)NZD 391
Average Price (Weekends)NZD 421