Verified traveler
January 27, 2024
Our group chose this hotel because of the promise of 24 hour shuttle service to the Denver airport. We had a early flight and wanted to depart at 2:00 am. Were told that the shuttle would run at the top of the hour, every hour and to be in the lobby by 1:55 am. Communication was made with the front desk and shuttle driver at 11:30 pm the night before to confirm the pickup time and shuttle vehicle size. The shuttle did not arrive until 3:00 am.
Additionally, the hotel charged a $100 fee per room for incidentals, which took 2 days to clear my account, and there was a violent movie playing on the TV in the lobby when we arrived. The hotel trash cans were overflowing, and the tiles in our bathrooms were loose.
I would not advise staying at this hotel.