Quality Inn & Suites Augusta Fort Eisenhower Area

Don't stay her Horrible place to stay!! Our room was very outdated, window stained so bad you couldn't see out of it, bugs in the bathroom, bed extremely noisy, room not very clean. Telephone didn't work, outlets didn't work, shower drained slow and we needed to get a plunger to get the toilet to drain. When I spoke to the manager saying we were leaving, he told me the person before us stayed in the room long term and wouldn't let staff in the room to up date. We were extremely disappointed. I will be contacting corporate to complain and I will submit a video.

Couldn’t stay there it was so disgusting and in disarray. Dirty, moldy, wet carpets, garbage, and building materials. Terrible customer service besides one front desk attendant explaining new ownership had come in and tried cutting costs, especially in the cleaning and maintenance.

This hotel is in such terrible condition, smoke detectors missing with loose wires hanging from the ceiling, lightbulbs missing, stains and damage to all the walls and the shower had two tiny streams of water with zero water pressure.

The room was not in order, the TV was on the floor the bed was not made, the desk was in the middle of the room. It was like the room was out of service. They claimed they would refund the charge to ******* and I would get the money back, but have not seen it!

Ick!! This hotel is disgusting. We checked out 15 minutes after checking in and went to a different hotel. The receptionist was friendly but that was the only acceptable part of the experience. The reception area is a mess. There was a pallet of toilet paper by the elevator sort of blocking the buttons. The floor of the elevator was sticky enough that my shoes were still sticky the next morning after going out to eat and staying at a different place. The receptionist just shrugged when we told her how sticky the floor was. The elevator has some graffiti scratched on the inside of the door. The hallway smelled bad. The floor in the bathroom was wet and had hair on it. A patch job had been started on the wall around the shower head - it was not finished. There was what appeared to be a booger on the wall. The window seal is broken and it is so clouded that I couldn’t see out of it. The shelf on the wall was hung crookedly. The bed made the noise metal makes when it buckles when I sat or moved on it. The room was not at all as displayed online. Those pics must be really old. The business center computer was on the floor (not connected to anything) looked like it was being used for storage.

The bathroom was dirty and all night I kept hearing a slamming noise not sure what it was. I went to wash my face and there was something in the wash cloth I looked closer it was some type of animal nail! I brought it to the front desk in the morning and showed him he look disgusted as well.