Guest User
March 12, 2023
This review is about top level customer service provided by the Econo Lodge Manager named Rick. I had an issue with a reservation and the entire team, led by Rick has been simply amazing. Rick has gone above and beyond to meet my needs and make appropriate accommodation for me. He’s taken each call from me personally and extended his warm hospitality throughout my interaction. He is friendly, personable, kind and always professional. For all my travels to Augusta, I would only stay at his hotel. He is a stand out employee and should be recognized as such. Thank you @econolodge for the opportunity to meet with such a wonderful representative of your hotel. Thank you Rick!