Top rated hotels in Augusta

Comfort Inn Civic Center
3.6/589 Reviews
This hotel is disgusting and the management is even worse. Me and my niece were saying here she is only 10. We were in the vending machine area when some crazy person starts coming out yelling at us so of course im going to tell her to stfu and stop talking to me like that in front of a child and calm down... After she goes to her room youd think its over.... no when I go to complain she opens her door yet is still inside cause she is scared to come out and is accusing me or us of harrasing her and bothering her because we walked by her door! At this point Im pissed so I tell her shes crazy and needs to mind her business she threatened to call the police and the worker comes up and did nothing to calm the situation she gets me almost kicked out making up lies because shes a paranoid junkie. mind you she has a two yr old in the room this whole time. So of course Im going to get mad at being provoked. I was minding my business when someone starts somthing for no reason. She was clearly living at that hotel it seemed because the next day the workers just blindly believed her over me without even listening to what really happened. She approached me and my niece first and started everything when she realized I wasnt someone to mess with she then played the victim and they believed everything she said. Not good business at ALL and shes lucky is all I gotta say because your hotel seems to protect scumbags who sart drama and not actual potential costumers just wanting a drama free stay and have fun. And its funny you can reply Julia But yet you cant respond on here but cant respond or do anything about these situations. And I have to say your workers need retraining ! They are rude and treated me like I was lying just beccause she lied and made up stories about me. I was also a guest there should be no believeing one person or the other. I actually wanted a refund for the experience I had to go though and no one ever contacted me back or cared to. If you want people to be happy with your hotel service and not have potential law suits on your hands then I suggest hiring competent staff and getting rid of some of the shady drifters / crazy ppl who stay at your hotel.

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