Hotels Near Lake Clara Meer in Atlanta

Booked a stay for an Elton John concert. First time staying at this property. Room was nice, location was great. But really wanted to take the time to write a review because of the phenomenal experience at check in with Toni-Ann. She was so sweet, joyful, and helpful and made the entire experience that much better right from check-in. I truly believe when things start off good from the get go you’re more than likely to keep that energy going for the rest of the trip - so thank you Toni-Ann!

Hotel representative referred us to a nearby restaurant for delivery (Metro Diner) and we never received our food, we were left with an $82 bill for food we never received & the hotel could only apologize. Hotel parking is hectic, parking availability is limited. Hotel room should’ve came with a microwave.

Unfortunately, due to this time of Covid, many establishments have suffered greatly in lots of areas. Having worked in the hotel industry for a number of years in the past, I know that service is nothing like it used to be. However, I expect better than the bare minimum from one of the top names in the industry. For starters, The Breakfast bar is a joke, and the attendant has attitude problems. Breakfast is supposed to run from 6:30 a.m. until 9:30 a.m. With a limited selection already, I think it's poor business to have empty chafing dishes that need replenishing, and the attendant is sitting in the computer printing area on her phone! Then when she finally comes to check on her station, it's clear that she feels WE are inconveniencing HER! She loudly announced there would be no more meat to go on the bar! Mind you, it wasn't even 8:00 a.m. yet! I have largely decided to go down to the the Waffle House on the corner for my breakfast for the duration of my stay. In addition to the problems with breakfast, this is supposed to be a ”No Smoking” area. There's been a strong odor of **** being smoked BOTH NIGHTS that I've been here. Security is in place in the evening, but I doubt they're even trying to monitor the property and goings on...I was trained by Marriott's best in the early 1970's, and know that both father and son would be sad to see what's become of their legacy. They both were very ”hands on” and proud of what their family had achieved...

I was at the hotel on a business trip and didn't book my own room, so I can't speak to price/value. The room was spacious and clean, and the breakfast has a great selection and decent food (though the scrambled eggs were very dry my first day there). My toilet paper holder was broken, but that wasn't a big deal to me so I didn't mention it to staff. The linens are on the scratchier side, but that is probably to be expected from a mid-tier hotel - I don't spend a lot of time in hotels.

This was the absolute worst hotel I’ve ever stayed in! After switching rooms three times, the conditions were still absolutely deplorable! Unfortunately, we were stuck here since we were out of town celebrating a friend’s birthday and all other hotels were booked to capacity since it was so last-minute. I have never been more appalled in my life as I was speaking to the general manager who made it seem as though the dirtiness of the hotel was a form of normalcy post Covid. All I received was excuses as to why things were dirty and that they were short-staffed and do not have the personnel to ensure cleanliness amongst all of the rooms. The attached pictures show the couch in a lounge area which I was told the spring breakers come and ruin everything and then leave. This may be true, however when you damage a hotel, I know for a fact you are charged an additional fee. It appears as though they would like to pocket the fee rather than clean and sterilize the areas that are badly stained and damaged. Also, there was a nicotine gum wrapper on the floor as we walked in, a dirty toilet and hair in the toilet as well as the tub which I attached some of the pictures. . The sink was stopped up the entire stay and the electric went off for a period of time. The air conditioner unit seem to make some weird noise every time we turn the unit off and would not stop until the unit was turned back on. There was a stain on the ceiling and the ceiling was a popcorn ceiling which should’ve been a hint and a half that this hotel did not care about esthetics and was dated. As you walk into the lobby, it smelled of pool water and chlorine. It was a terrible and very offputting smell. I cannot say enough about how terrible this stay was in addition to everything else that we experienced, from around 12 AM to 4 AM in the morning, teenagers were running up and down the hallway playing around and chasing each other unsupervised. When I called up to the front lobby so that they could rectify this matter, they did absolutely nothing even though they told me they would send someone out to correct it. They never did and the teens continued to reek havoc throughout the night. My best advice to any customer considering this hotel is to stay far far away and never stay here!!! They do offer a free breakfast but it’s absolutely terrible and inedible. I was so distraught about this stay that I want to make other potential guests to please stay away! Additionally, you will not be receiving a refund if you do encounter these terrible and unfortunate circumstances so do yourself a favor and book elsewhere! If you don’t mind these type of conditions, you might as well stay at $25 a night motel! I have attempted to reach out to the manager, Sal and was advised I would get a call back but never have. I opted to even email him at the same email address he reached out to me with, still nothing! I’m confused as to why he would reach out to me if he had no intentions of actually he

I booked this hotel for a weekend getaway and I enjoyed my stay. The room was clean, bathroom was a bit dated there were some loose fixtures but still nice. Keys didn’t work for the gate but front desk clerks were very helpful. I may book again!

Sheriff was so kind to drive me to my classes and pointed out how to get to the Falcons game. He is friendly, kind and always smiling. The front desk, valets, housekeepers, and other staff are also outstanding. It was nice to be greeted upon my returns. It felt a little like home each time. The rooms are immaculate. The location is nice (there is a mall across the street). It was nice to have a home away from home. Well done , everyone and thank you.

Good hotel

Nice new hotel. Very clean breakfast was ok.Great location lots of food and shopping centers.