"If you’re looking for a nice hotel SEARCH NO MORE.. this hotel is very nice clean and customer service was fantastic.. it’s close to almost everything. Especially for us … dont think twice… BOOK NOW"
"The only negative thing I would say is that the parking situation was a little confusing. Apparently, the parking garage is not owned by the hotel, and if you don't go to the counter to have them add the fees to your room card, you have to pay to both get in AND out. This was later brought to our attention at the front desk after we had difficulty getting out (the parking assistant was no help). She told us that someone was supposed to let us know that information upon check-in, but no one ever did. I understand it was a busy weekend because a concert was in town, but I feel like that information should be more readily available and obvious for people. I'm not sure if the guy doing the check-in forgot or what, but perhaps it should be more clear on the app/website or a sign on the counter pointing this information out. That way, I wouldn't have spent an extra $30."
"Booked a night here only for the beignet, and it’s been removed from the menu. I also had people in the next room blasting music at 3:30am. I called security to report it, they never came had to get up and go down stairs and ask again and finally security came up to quite the guest."
"The room was clean and it was big. Perfect location. 10 min walk from state farm arena. parking is valet only in an underground garage (which is perfect not having to worry about break-ins), they charged me $55 per day."
"It was a very pleasant experience staying at Kimpton the Shane. Home keeping was done everyday. Nice toiletries were provided, replaced as requested/required. We were there to visit the city but it also could be a nice spot for staycation as they have a lot of options of room service along with a bar and restaurant attached!"
"The Service was great everyone was respectful, room was very clean and housekeeping was very nice and quiet and gave us everything we need. The cons of the service we weren’t allowed to eat breakfast unless we paid, certain amenities in the room didn’t work, & we didn’t have a microwave. Overall if you’re doing a short stay about a week 8/10."
"One room Rm#511 did have TV service. Also, the bathroom non on the sink was very loose water was getting everywhere. However, I was then moved to rm#509. Moreover, despite of that a house keeper by the name of Jay was a tremendous help and host. If I ever come there again, I desire to see him."
"The hotel is located in the city center, and it is convenient and fast to call a taxi. The exterior style of the house is very special. There is a small courtyard with some American fabric sofas. The environment is very beautiful, the restaurant is very warmly decorated, and the room is also very large!"
"It's just so-so, but there are no major flaws, but this indigo in Philadelphia is indeed worse than other cities. I don't know if it is because of the epidemic. The room is not cleaned, and the toiletries are not updated, but I stayed during the same epidemic. Other hotels have daily cleaning service, and I never write reviews before, but I think it is more reasonable for this hotel to have a lower rating, so I will write about it"
Discover our curated selection of premium hotels in Atlanta for your next stay
No.
1
9.4/10
80 review
Four Seasons Hotel Atlanta
Hotel near Atlanta
"Good Location"
Select dates to view prices
No.
2
9.2/10
101 review
Waldorf Astoria Atlanta Buckhead
Hotel near Atlanta
"Good Location"
Select dates to view prices
No.
3
8.9/10
104 review
Nobu Hotel Atlanta
Hotel near Atlanta
"Good Location"
Select dates to view prices
No.
4
8.9/10
112 review
The Ritz-Carlton, Atlanta
Hotel near Atlanta
"Good Location"
Select dates to view prices
Latest Reviews for Atlanta hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.2/10
Great
GGuest UserOur stay was very comfortable, the hotel is absolutely beautiful! The service was ok, as some of the staff were not very welcoming. Those standing at the door (the first face visitors see) stand in a staunch, serious manner, and do not even offer a greeting, smile, nod, nothing. You are not even acknowledged. I guess it depends on who you are. The front desk workers were always pleasant and attended to questions/ requests with a smile. My family and I enjoyed the food at the Nest restaurant, as we ate there several times during our stay. Overall, we enjoyed Signia by Hilton. The only thing I didn’t appreciate was being made to feel that we were not welcomed.
GGuest UserI was in Buckhead area for a conference. And I booked this hotel to stay with a couple of friends. This hotel is new and modern. I accidentally went to a ”wrong” Hampton Inn which is down the street. When I came to the right Hampton Inn, I was very pleased with the service, the cleanliness and the modern vibe of the hotel. I would highly recommend this hotel if you're looking for a hotel in Buckhead area.
LLorena CNice hotel apartment, across from Civic Center station with underground parking. Very good service from front desk staff. A lovely space with coloring area in the lobby, restaurant are precursor to the apartment: full kitchen, living room, dining area, two tvs, balcony and bedroom, kind of classic Marriott style. But unlike Marriott there were no extra towels, bathrobes, slippers or toiletries beyond soap and shower cap.
The restaurant hours on the key are incorrect. The restaurant closes at 930pm although front desk said only the kitchen closes at 945pm. Anyway the mix up led to none of our interactions with the reticent restaurant's staff for room service. The restaurant takes a daily siesta too, though the key says weekends only. The 12 doesn't let Door Dash come to the apartment, only the lobby. However, 12 Staff will deliver if anyone's available; otherwise you have to go to the lobby.
All in all, it was a very pleasant stay.
AAnonymous UserJust opposite the aquarium
3-4 minutes walk from World of Coca-Cola
It's also very close to the conference center for meetings.
You can also order a lot when ordering takeout
perfect location
Convenient
The hotel breakfast is also good
If you feel hungry in the middle of the night, you can buy snacks from the store on the first floor.
Even mineral water has to be charged.
No slippers, please bring your own
The coffee machine in the room was used
The boiled water also contains some uncleaned coffee powder.
Bad review on this point
GGuest UserVery nice newer hotel. Service was ok. Security arrived quickly to reset the safe, though the maintenance staff couldn't fix my dripping shower faucet. They showed up right away, misdiagnosed the problem and said it would stop over time. It didn't. When I notified the front desk the next morning, they assured me that maintenance would be there to fix it. They never showed up again. Three days of hearing a dripping shower faucet...
Oh yeah, and don't get a room on the second floor near the fitness center. Gyms bros too weak to properly put down dumbbells. *****s letting them drop and thus rattling everything on the floor at all hours of the day and night.
GGuest UserThis Hotel is in a great Location. The front desk staff are meh. Not very friendly. The Breakfast is pitiful, sausage sitting in a pan full of grease, I know sausage is greasy, but I’ve never seen it served sitting in a pan full of greased. So not appetizing at all. The first day the French toast sticks were stuck together and half cooked. Fruit bowl never refilled. Charging $15 for that is insane!! I will say the Breakfast attendants are sweet and helpful. The parking is ridiculous, I have to pay $45 per day for an attendant to go park my car 50 feet away. That’s just taking advantage of people. I should be able to park my own car instead of being rushed out of my car trying to grab all my things, shopping bags, etc. Hallways are very loud throughout the night. Ghetto guests allowed to say the worst cuss words and talk any way they want to loudly in front of other guests and Children. I finally had to say something to this one girl. This is a family friendly Hotel as the Aquarium, Coke Museum, Centennial Park are all located within walking distance. Hotel staff shouldn’t let crap like this happen or continue. Good luck if you need towels, an extra blanket, or whatever, Housekeeping doesnt clean or replenish anything and that was on my third day. You have to call and ask for it, but the phone doesn’t work in the room and I had to use my cellphone to call the front desk. I had to go get it myself and the guy couldn’t get into the linen closet cause someone locked the door and they didn’t have a key. He had to go to an open room and get it from there, SMH. I paid over $200 a night to stay here and I’m very disappointed. Won’t be back. Will go stay at the overpriced, outdated, Westin instead and pay for an Uber to drive me and my family to where we got to go.
MMarymarymoomooReally sweet staff!
Bathroom clean, sheets clean, BUT the furniture was dusty, carpet genuinely disgusting and obviously had not been vacuumed in a long time (I kept my shoes on whenever I was not in bed) and the bed frame was seriously gross too and needed a vacuum.
I didn’t mention it to the staff because I’m British and we don’t complain 😅
I ate a quesadilla from the restaurant (no room service but you can get it takeaway) that was pretty good and the portion was big. Ordering Uber eats was also an easy process as they leave it in the lobby.
Would stay again but next time would say something to the staff and ask for a room clean.
IInonge ChifukaCustomer care can be better for people travelling from far. Checking in can be adjusted. The food was great. The facilities were great.
The staff were friendly and very helpful.
GGuest UserThe quality of the black waiter at the front desk of the hotel was poor. The elevator was broken and did not tell us. It made us wait for a long time and ran to complain. She said it was broken and waited for someone to repair it. I told her to have two adjacent rooms, but she gave one on the third floor and one on the fourth floor. There is no elevator, so I have to carry my luggage up.
SseanwangThe room is clean, close to the airport, the breakfast is very poor, the facilities are OK, it is an Indian hotel, the service is basically the same as in the United States, the quality is worth the price