Embassy Suites by Hilton Atlanta Midtown

Had a comfortable stay here. Room is spacious and breakfast is good. Location is excellent.

Great hotel with good breakfast. Pool was very cold and parking was $45/ day.

The lighting in the room is poorly dim. Its hard to read and see what you need. I requested a higher wattage light bulb and was told by the maintenance person that they would accommodate. Needless to say, did nothing about my request. Other issues I noted is that the breakfast hours are not fully honored, they closed the doors 15-20 mins before the posted times and they ran out of cups for juice and coffee and didn't seem to care about getting more. The omelette station took too long, they needed two people to cook omelettes for the volume of people staying at this hotel. I've been to other Hilton hotels as a member and received better service that this hotel. I was appalled that this service was just ok. This hotel could also us a refresh or remodel, found the carpets to be old and dusty especially in the corners.

I had a very pleasant stay. Was granted the early check in and James was exceptional. Great customer service. Only complaint is breakfast. No grits and the juice was watery. Not enough toppings for the oatmeal. Red skin potatoes were good. By comparison the breakfast bar didn’t live up to the Embassy Suites standard.