sharcat101
October 22, 2024
Nice location nice hotel but way too pricey! Our room was lovely with a nice view, comfortable enough bed could be better, shower wasn’t great, cramped, we ate in the bar first night, basic enough menu, food was good, but nothing fancy! Drink’s overpriced, we had breakfast to the room two mornings, only benefit of that was there was no tray charge! Full Irish wasn’t great, sausages horrible and rashers not really cooked to liking, however second day had the pancakes and they were lovely, third morning ate in restaurant and it was ok, my husband got eggs Benedict, I could have served better at home, we ate two nights in the Michelin star restaurant, got steak both nights, first nite was really nice even thought the sides served were basic and sparse, second night in restaurant was ok, hubby got the royal treatment for birthday ,balloons at table and a candle at end of meal with a mini dessert, my steak was unfortunately under cooked however they did correct it and didn’t charge for it, we used the spa also, my husband had booked a massage facial for me, had I know the cost of it I would have declined, €150 euro for mini mini facial and mini mini back massage, and of course my skin was dehydrated so was advised to purchase a special cream €55 for this, as he had booked the treatment for me I asked could my husband come down and use the infinity pool with me after treatment, that was an extra €25 and on the spa brochure it stated glass of bubbles with infinity pool experience but we didn’t get! Outdoor hot tub was nice but again €25 euro each, but we did get a glass of bubbles with that! And the lady was very nice she gave us blankets afterwards so we could sit by the lovely outdoor fire and enjoy our drinks, last thing I’d like to mention was check in, we arrived around 430 as check in was from 4pm but experience was very rushed in detailed information pushed down the coriander with glass of bubbles and luggage taking from us, seemed strange!! Also was noted there was no information really in room, about room service, or any services and also which we found annoying was everything was but on the room and there was no way of accessing the balance or any alternative way of paying before check out.