Concierge Downtown

Standard Studio A2 First of all, we should review all these old comments as well as the photos of the accommodation's equipment, on all the rental sites... The only positive thing is that the accommodation is well located, not far from everything for visits, restaurants, the metro. The Room: the bedding needs to be changed, it creaks everywhere, (and this same comment has already been published in 2022 by other customers) The window placed above the front door, there is no curtain to hide the light from the hallway. Being woken up in the middle of the night by the light from the hallway because occupants were chatting on the stairs and kept turning on the lights. In terms of soundproofing, it resonates like thunder. The bathroom: yellow and moldy shower curtain (comment already published in 2021 by other customers.) there is nothing to fix the shower head, the shower tray is black, the seals have been used. The hair dryer is very old, it has already been hot. Kitchen: no coffee maker, kettle or microwave. Very few dishes in the cupboards... the cooker is old, electric hotplates... In the kitchen cupboards there are leftover cereals, food of all kinds left by the previous occupants... It appears that despite customer reviews nothing has been done to improve the accommodation over time...

Unfortunately our experience was not a positive one. We booked the Standard B Studio, which is recommended by Booking for 3 people; in reality there is only one bed (slightly larger than a square and a half!) and a very short sofa with rigid wooden armrests, which does not open and is not a sofa bed. We immediately wrote to the manager who replied that this was the sofa for the third person. Too bad that perhaps only a child could sleep there, for an adult it is absolutely impossible to lie down. We wrote to the manager as intending to change accommodation or hoping to be able to add at least one cot, but he never replied. It should be noted that there is no reception and no one contacts anyone to hand over the keys, in fact check-in and check-out both take place remotely. Also, the toilet flush button didn't work, and we had to open the cistern every time to flush. There is a grate on the bathroom floor from which foam and water come out when you take a shower or use the sink, so you have to constantly mop the floor. The location is really central, and if we had been two people it would have been a good compromise. But absolutely for 3 people it is not an acceptable accommodation.