Bedway Athens Hostel

I have family in Greece and routinely spend a night in Athens every year on my way to visit them, so I have stayed quite a few places in Athens over the years. Unfortunately, the properties I normally stay at were fully booked, and I made a reservation here instead. And unfortunately, I need to give a mininum star review — I would give 0 stars if I could. I had a flight arriving late at night in Athens, and contacted the hostel 2 days ahead of my arrival asking for confirmation that late check-in would be possible, since online it stated that check-in was only until 11pm. I received no response to my email, nor to my numerous phone calls. A day before my arrival, I received a separate email (from a different email address than the one listed as the contact) asking for my arrival time, which would not have been necessary if they had checked the other email. I responded to this with my arrival time, my phone numbers, and again requesting that they confirm that a late check-in would be possible. Again, no response to either my email or to the phone numbers I provided. When my flight was delayed further, I became very worried about arriving at the hostel past 1am and being stranded since I had NO confirmation that I would be able to get inside. I decided to book a different property last-minute with a 24-hour reception, so that I could be sure to have a place to stay and not be stranded on the streets of Athens at 1 in the morning. It was only AFTER I had already arrived (late!) in Athens that the hostel texted me via WhatsApp with the relevant check-in information. I consider this to be completely unacceptable, not only because some guests may not have phones that work in Greece, but also for guests’ peace of mind and planning. The check-in would have been self-service — this is not new to me, but everywhere else I have stayed with self check-in sends the information minimum one day in advance to ensure that travelers have all the information they need in time. I was charged for my stay and my booking through HostelWorld was retroactively canceled as I was a no-show (I went to the other property instead, since I did have confirmation there), meaning that I could not leave a review there. I don’t care about the 25€ I lost, which isn’t a big deal, but I do care about the amount of stress that this ordeal caused me unnecessarily and would strongly warn against staying here.

Great hostel. Modern and with a lot of privacy. Great communication with the staff for check in and check out by whatsapp, super location just one block away from kosmos metro station, tram stop and many bus stop. In 5 minutes you can reach syntagma square. Great price

One of the reception ladies was unfriendly and rude.

Very nice friendly staff. Theodora friendly with smile. The hostel it's nice next to metro station 5 min to Central Athens Suntagna and one station to acropol parthenon. Nice comfortable bed and very clean. Toilet it's clean. Το μόνο που θα ήθελα να αναφέρω όχι προς αρνητικό να υπήρχε φούρνος αν θέλαμε για ψισημο πίτσας η μία τηλεόραση θα εκανε ακόμη ποιο ωραία ατμόσφαιρα. Nice music 24 hrs in kitchen and toilet.

A great little hostel. Seriously for the price this is amazing, privacy measures in the bunks, individual lights, big kitchen, easy access to subway and metro. Clean. A short walk to the sites. I've stayed in far more expensive places that were far worse. I'd come back here in a heartbeat.

Don’t understand the good ratings for this place. It was rundown and dirty. They didn’t bother to respond to my emails ahead of time. Instead of replying to my questions they ignored them and I trekked all the way there from the airport only to be told they couldn’t accommodate me. Ended up loosing money and having to book another place to stay. The front desk explained that the place is a flop-house (that’s what we call them in the US) where people pay day to day and stay indefinitely. Because of this incoming guests can’t be guaranteed anything at all. They won’t bother to tell you this until you get there.

Like: Everything needed, nice staff, nice kitchen, clean and calm bathrooms, good, comfortable beds, light-filtering curtains for privatessphare and different sleep cycles, good, reliable Wifi, nice, secure system of storing stuff, wonderful balcony, music in the bathroom, excellent possibilities to go in the center by metro, lovely atmosphere. Dislike: Street was loud at night. It was hygenic and clean, but the bathroom sometimes was late with refill and putting out trash. the elevator was not usable. In the kitchen, there was little space to store food. Almost perfect hostel, exceptional for this price, would always return there without hesitation!