Electra Palace Athens

Electra Palace Athens Reviews

Electra Palace Athens

18-20 N.Nikodimou street, Athens, Central Athens, GreeceView Hotel Details
Electra Palace Athens
Electra Palace AthensElectra Palace AthensElectra Palace Athens
Check available rooms for your travel dates
编组 10
We Price Match
1 night

Electra Palace Athens Guest Reviews

4.5/5
Great
127 review
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.5
Filter by:
Sort by:
All Reviews(127)
Positive reviews(122)
Reviews with photos/video(13)
Delicious breakfast(12)
Awesome stay(11)
Loved the view(9)
Awesome rooms(7)
Friendly host(6)
Convenient location(6)
Great location(5)
Negative reviews(5)
O.N.A
Premium Garden View
Stayed in Jul 2023
Couples
13 review
5.0/5
Outstanding
Posted on Jul 26, 2023
Well, well, well, what can i write or say about this gem. The Electra Palace Hotel, located bang in the middle of downtown Athens is absolutely superb. Everything the city has to offer is within walking distance from the hotel. The view of the Acropolis from our room is spectacular, not to mention the to "die-for" view from the 8th floor restaurant - you can "touch" the Acropolis from here!😄 The breakfast at the Electra Palace is top notch and is delicious. The service at the hotel is top notch, and one of the best I have ever experienced in over 30 years of travelling. The staff, from the concierge to the receptionists, and restaurant staff, all provided extremely high professional services. I will single out George, the receptionist, who made us feel extremely welcome with one of the biggest smiles and professional services I have ever experienced. George has a saying each time we interacted with him, and it was "each time you smile, good things will always come your way." This saying came through when George found my brand new Samsung Ear Bud after I lost it and the hotel began a whole day of searching inside the hotel and outside at the restaurants we visited. Thank you, George, you're the best. Also, Dimitris, who helped us with our luggages was fantastic. All in all, Electra Palace Hotel is a superb hotel, and we will definitely go back there.
Response from Property: Dear O.N.A.,Thank you so much for choosing Electra Palace Athens during your summer vacation in Athens as well as recommending us on Ctrip. We are truly excited that our strategic location added value to your Athenian explorations. It gives us great pleasure that you highlighted the politeness and hospitality of our team and our homemade breakfast experience. We are pleased to read that you enjoyed our restaurants, Electra Palace roof garden restaurant and our garden restaurant Zohos! On behalf of our entire team we thank you and it will be our pleasure to welcome you back on your next visit in Athens.Lots of greetings from George and Dimitris!Best regards,Sofia Kipouropoulou
Guest User
Superior Garden View
Stayed in Dec 2023
Solo travelers
17 review
2.7/5
Posted on Dec 24, 2023
Not matching the rating here. Positives + Location: close to syntagma square (i.e., airport metro line) and within walking distance to acropolis + Breakfast: classic western all-day breakfast buffet, on the roof top with great views of the acropolis Negatives - Cleanliness: human hairs on bed sheets - Room amenities: very old and out of maintenance (e.g., bath faucet not functioning well; metal cover on the switch falls off easily) - Service: except for the concierge staff, attitude is cold otherwise (including breakfast and other interactions) - Noise: loud music with strong base rhythms outside the window until late night (11pm)
Response from Property: Dear Beloved Guest,thank you very much for your time to share with us your thoughts regarding your recent stay at Electra Palace Athens. We appreciate your feedback, as it helps us identify areas for improvement. We have taken note of your concerns about cleanliness, maintenance and our service and have already implemented steps to address them. We all hope to welcome you again in the nearest future for a better stay!Best regards,Sofia Kipouropoulou
Guest User
Classic Triple Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The location of the hotel is very good. There are many cafes and restaurants right next to the Athens commercial street and it is very convenient. The supermarket is also very close. The hotel room is clean and the service is good. Especially the breakfast is extremely rich and delicious. The breakfast location overlooks the Acropolis and the scenery is unparalleled. I have stayed in this hotel several times and am very satisfied
Original TextTranslated by Google
Response from Property: Dear Beloved Guest,thank you very much for your excellent review regarding your recent stay at Electra Palace Athens! It was a pleasure having you here and we are more than happy to read that you enjoyed our facilities and hospitality! We all hope to welcome you again in the nearest future!Best regards,Sofia Kipouropoulou
Anonymous User
Classic Room
Stayed in Dec 2023
Couples
16 review
4.2/5
Very Good
Posted on Dec 22, 2023
It should be classified as an old five-star hotel. After all, it is inevitable that the old city will have a sense of age. The facilities will be very old, but the scenery in the restaurant is still good.
Original TextTranslated by Google
Response from Property: Dear Beloved Guest,thank you very much for your time to share with us your thoughts regarding your recent stay! We hope that you enjoyed your stay with us and we look forward to welcome you again!Best regards,Sofia Kipouropoulou
Congchenlu
Superior Garden View
Stayed in Nov 2023
Other
14 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Not bad! very good! The hotel breakfast is delicious! The view from the rooftop restaurant is very good!
Original TextTranslated by Google
Response from Property: Dear Congchenlu,Thank you so much for choosing Electra Palace Athens during your stay in Athens and for taking the time to share with us your kind and appreciative review. We are more than happy to trad that you enjoyed our breakfast buffet on the 8th floor with magnificentview of the Acropolis and the Parthenon! We will be happy to extend our services to you in the near future!Best regards,Sofia Kipouropoulou
Guest User
Suite Acropolis View & Balcony
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The room is spacious, the balcony view is great, and the breakfast restaurant is very good
Original TextTranslated by Google
Response from Property: Dear Beloved Guest,On behalf of our team would like to thank you for your kind and detailed review.Our aim is to offer to our valuable guests comfort! We are glad that you enjoyed every moment of your stay at Electra Palace Athens as well as our location and this lovely view of the Acropolis! We would love to welcome you again in the nearest future!Best regards,Sofia Kipouropoulou
Yilanfanhua
Classic Single Room
Stayed in Dec 2023
Solo travelers
16 review
4.0/5
Very Good
Posted on Dec 24, 2023
City center, good location, good hotel for shopping and tourism
Original TextTranslated by Google
Response from Property: Dear Yilanfanhua,thank you very much for your lovely comments regarding your recent stay! We are more than happy to read that enjoyed our strategic location and hospitality! We all hope to welcome you again in the nearest future!Best regards,Sofia Kipouropoulou
Anonymous User
Classic Room
Stayed in Oct 2023
Couples
6 review
5.0/5
Outstanding
Posted on Oct 29, 2023
I originally chose the hotel as a rest stop, but I got a lot of surprises. The location of the hotel is great, walking distance from Syntagma Square, Plaka leisure shopping market and the Acropolis. The restaurant on the top floor of the hotel is really the best viewing platform to enjoy the night view of the Acropolis. The breakfast is also very rich and delicious and of good quality. The room was tidy and the shower was good. recommend!
Original TextTranslated by Google
Response from Property: Dear Beloved Guest,Thank you very much for taking the time to share with us your kind and detailed review regarding your stay at Electra Palace Athens! We are happy to read that you enjoyed our strategic location as well as our hospitality. Our guest satisfaction is of great importance and it pleases us to know that we exceeded your expectations. We all hope to welcome you again at Electra Palace for another memorable stay!Best regards,Sofia Kipouropoulou
guyyong
Superior Garden View
Stayed in Jan 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The view from the rooftop restaurant is really good!
Original TextTranslated by Google
Response from Property: Dear Guyyong,thank you very much for your excellent review! We are more than happy to read that you enjoyed our roof garden restaurant and especially the view of the Acropolis and Parthenon! We all hope to welcome you again in the nearest future!Best regards,Sofia Kipouropoulou
Guest User
Classic Room
Stayed in Jan 2024
Couples
56 review
5.0/5
Outstanding
Posted on Jan 22, 2024
The service is very good, the breakfast is great, and the hotel is located in the center of Athens, making it very convenient to go out and see the sights.
Original TextTranslated by Google
Response from Property: Dear Beloved Guest,thank you very much for your time to share with us your comments regarding your recent stay at Electra Palace Athens! It was a pleasure having you here! We are happy to read that you enjoyed our strategic location as well as our breakfast buffet with the lovely view of the Acropolis and Parthenon!We would love to welcome you again in the nearest future!Best regards,Sofia Kipouropoulou
Gcoco
Classic Room
Stayed in Mar 2024
Other
3 review
5.0/5
Outstanding
Posted on Mar 13, 2024
I am very grateful to the hotel staff for their help and care for me, thank you🙏
Original TextTranslated by Google
Response from Property: Dear Beloved Guest,thank you very much for your excellent rating and comments regarding your recent stay at Electra Palace Athens! We are more than happy to read that you enjoyed our facilities and especially our hospitality and we all look forward to welcome you again in the nearest future!Best regards,Sofia Kipouropoulou
Chuen
Superior Garden View
Stayed in Dec 2023
Business travelers
6 review
1.2/5
Posted on Dec 25, 2023
The service attitude of this hotel is very poor. When I first checked in, I asked for an impatient answer. The key environment was not as good as what was said online. The breakfast in the morning was very average. When I needed to clean it in the morning, I entered the room without permission. Will the hotel compensate for any loss of personal belongings due to any cleaning? In conclusion, this hotel is not worthy of five stars at all. It was not worth two. It was originally three days and two nights, but I stayed for one night. The money was not refunded to me the next day, so I left immediately! 
Original TextTranslated by Google
Response from Property: Dear Guest,We read your review very carefully and we feel bad, because we did not meet your expectations. We would like to note that we are convinced your review does not represent the highest customer service standards we strive to offer to our guests. As a guest oriented hotel we always take under serious consideration all the matters that have to do with the customer’s service so we can provide a five star experience. All our colleagues are professionals and especially the maids work many years for our property. We are very noble about our staff and all of our guest are very delighted about them. In conclusion we all wish you had informed us regarding your thoughts while you were here, so we could have the chance to discuss them with you personally. We all hope to welcome you back soon.Best regards,Sofia Kipouropoulou
Guest User
Superior Garden View
Stayed in Nov 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The location of the hotel is very good. It is within walking distance to the Acropolis and various attractions. It is also a few minutes' walk from the subway and bus. It is not as noisy as the hotels next to Constitution Square, so it is quiet in the bustle. I stayed here for 5 nights and was very satisfied. I will stay here again in the future.
Original TextTranslated by Google
Response from Property: Dear Beloved Guest,thank you very much for your time to share with us your detailed review regarding your stay at Electra Palace Athens! It is comments like yours that motivate us to offer our outmost. We are more than happy to read tat you enjoyed our srategic location! We will share your amazing kind words with the rest of our team and we will be happy to accommodate you again in the near future for another memorable stay!Best regards,Sofia Kipouropoulou
Victor0681
Classic Triple Room
Stayed in Jul 2023
Couples
6 review
4.2/5
Very Good
Posted on Jul 13, 2023
Very pleasant swimming pool.
Original TextTranslated by Google
Response from Property: Dear Victor0681,Thank you so much for choosing Electra Palace Athens during your summer vacation in Athens! We are pleased to read that you have especially enjoyed our pool area on the 4th floor with lovely view of the Acropolis and the Parthenon! On behalf of our entire team we thank you and it will be our pleasure to welcome you back on your next visit in Athens.Best regards,Sofia Kipouropoulou
changer84
Classic Room
Stayed in Oct 2023
Family
14 review
4.0/5
Very Good
Posted on Nov 2, 2023
The location is invincible, but the hardware is a bit inferior.
Original TextTranslated by Google
Response from Property: Dear changer84,thank you very much for your time to share with us your thoughts regarding your recent stay at Electra Palace Athens!It gives us great pleasure that you highlighted our strategic location! Once again thank you for your review and we would love to accommodate you soon upon your next visit to Athens.Best regards,Sofia Kipouropoulou