Hotel Oonoya

A family of four traveled to Atami. Our room had a direct view of the fireworks display, and included buffet breakfast and dinner. Free parking was provided. The staff were polite during check-in. The hotel has a swimming pool and hot springs. We really enjoyed the service and facilities of Hotel Onoya. If you want to be able to watch fireworks from your room, I definitely recommend Hotel Onoya.

The hotel is quite old. The food is ordinary. The pool is ordinary. Most of the people are elderly. Compared to the price, it's okay because it's cheaper than other places.

I don't know much about it, but it feels like a relic from the heyday of Atami, a place frequented by many Japanese tourists. It's not like there are few foreign guests, but it was interesting to see that the concierge staff were afraid to speak English. If you answer in English, they'll try to replace you with someone who speaks English well. Haha. Well, there wasn't anything particularly inconvenient because of that. The hotel has three public baths, including an open-air bath, and there's even karaoke in the pool. If you order dinner, you can get unlimited access to all kinds of alcoholic beverages at the buffet for an hour and a half. It felt like it was optimized for family trips and company seminar stays. Despite the many public baths, only one bath towel is provided per person. Please note that you will be charged for additional requests. Bottled water is not provided, so you have to use the vending machines, and the drinks from the vending machines are generally quite expensive. There are also massage chairs, but these are also charged. Maybe because the basic weekday accommodation fee is cheap, but it felt like it was covered by the facility usage fee. Still, I'm satisfied because the price is reasonable and it's convenient to use.

When I checked in, I was confused because the receptionist said that I had booked a student discount plan, even though I had booked a regular plan. Even when I presented my booking confirmation, they unilaterally assumed that the information on Trip.com was incorrect, and the local staff didn't even try to check with Trip.com, so I didn't feel they were being sincere with their response. In the end, I had to contact Trip.com myself to confirm, and even had to temporarily pay an additional fee in advance. It was very disappointing to have to spend time on such unwanted confirmation procedures, even though it was a great trip.