The Veil
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana
The Veil
No.1 of Instagrammable Hotels in Astana
Zhalayyri street 4, Astana, 010000, Kazakhstan
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With The Bayterek Tower and Presidential Palace for neighbours- The Veil feels right at home in the futuristic city of Nur-Sultan. Bold- striking and structurally impressive- this is a hotel that demands attention. Abstract art and distorted shapes are both mystifying and intriguing- while wood panelling and ambient lighting bring a sense of comfort and familiarity to the space. Behind each door- another artistic vision unfolds. In the Di Wang restaurant- neon lights and fibre optic displays bring Chinese provincial influence to Kazakhstan- perfectly complemented by authentic Pan-Asian cuisine. Meanwhile- Italy is the inspiration behind The Veil Cafe- a trattoria-style restaurant serving freshly baked pastries- wood-fired pizzas and Tuscan hospitality. As well as offering a gastronomic world tour- The Veil is a celebration of the rich cultural and geographical diversity that Kazakhstan is known for. Just outside- must-see attractions line the streets- including the Khan Shatyr Entertainment Centre. Shop until you drop before returning for a massage back at the hotel spa. At once a multi-functional complex and architectural icon- a stay at The Veil is unlike anything you will have ever experienced before. The Veil is a Small Luxury Hotels of the World property.Show More
We Price Match
4.5/5Great·Cleanliness: 4.5
All 30 Reviews
Amenities
SaunaSpaMassage RoomPrivate ParkingFreePriority airport pick-upBarRestaurantTaxi booking servicePriority airport drop-offChildren's Playground
All Amenities
Surroundings
Airport: Nursultan Nazarbayev International Airport
(14.8 km)
Train: Astana Railway Station
(7.4 km)
Landmarks: Park Sharlya De Gollya
(190m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
8
Senior Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
6
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Toothbrushes
Check Availability
2
River View Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Check Availability
7
Standard Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Wardrobe
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
30 reviews
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
Average for similar properties in Astana
AI Summary
The property impresses with spacious, stylish rooms, friendly staff, and a prime location offering stunning views. Guests appreciate the quality breakfast but suggest adding more fruit options.
Ditiaoyoukexiaozhang
October 16, 2024
The hotel has a strong sense of design and looks very beautiful from the outside. The room facilities are really average, at most the level of Atour. The restaurant claims to be the best in Astana, but as soon as I sat down and spoke a few words in English, I was racially profiled by the customer next to me. It was funny and outrageous. But the service from the front desk to the restaurant is great, thumbs up
Original TextTranslation provided by Google
Baziqihousheng
October 7, 2024
The room is relatively large.
Original TextTranslation provided by Google
Anonymous User
October 21, 2024
酒店造型很有特色，距離河邊不遠，沿着橋走到對面，河邊的風景也很不錯
房間的佈局也和大部分酒店不太一樣
公區是極簡風格，牆面做了水波紋的造型
入住送了賀卡和點心，早餐是點餐形式
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Kuailexiaogousiyangyuan
November 4, 2024
前台服務人員超級好！！！而且房間很舒服，設施乾淨整潔！！很有設計感！
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Guest User
September 22, 2024
房子空間挺大，早餐不錯。
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Guest User
December 15, 2023
While The Veil is a beautifully designed hotel, it's also a glaring example of "form over function." First of all, I would not recommend staying at this hotel in the winter. None of the windows are double-paned, and all of the common areas, including the restaurants, are freezing cold. I even felt bad for staff. To make matters worse, the heater didn't work in our room. And, while they did eventually move us to a warmer room, it took them 2+ days to do so, and only after they continued to assure us the heater worked fine. It didn't, as the room they finally moved us to was significantly warmer. Not only did they not apologize for this hassle, or help us switch rooms, but on multiple occasions staff members entered our room without knocking first! Good restaurants, good location, but the staff needs some serious training. And again, while the hotel might be comfortable in the summer months, it certainly wasn't a place I'd recommend in December.
Guest User
June 8, 2023
i do not know how to rate this hotel. rooms are great and breakfast is of good quality. staff is gentle event if only few can speak English. the main mistery for me is absolutely insaine price i spent 4 nights there with breakfast for 1800 euros !! dinner at hotel restaurant is extreemly pricy may be it is special tarif for the national fairs because others were event more expensive. all in all the hotel is good in all aspects without being great in any of them while prices are just outragious.
Guest User
May 30, 2023
Amazing hotel, very friendly staff. Felt like i visited a modern art museum. Breakfast was nice good choice of everything. Good location. One of the best hotels I have ever stayed in my live :) Thank you I will be back for sure!
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
To check-in, contact the property 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2020
- Number of Rooms: 47
With The Bayterek Tower and Presidential Palace for neighbours- The Veil feels right at home in the futuristic city of Nur-Sultan. Bold- striking and structurally impressive- this is a hotel that demands attention. Abstract art and distorted shapes are both mystifying and intriguing- while wood panelling and ambient lighting bring a sense of comfort and familiarity to the space. Behind each door- another artistic vision unfolds. In the Di Wang restaurant- neon lights and fibre optic displays bring Chinese provincial influence to Kazakhstan- perfectly complemented by authentic Pan-Asian cuisine. Meanwhile- Italy is the inspiration behind The Veil Cafe- a trattoria-style restaurant serving freshly baked pastries- wood-fired pizzas and Tuscan hospitality. As well as offering a gastronomic world tour- The Veil is a celebration of the rich cultural and geographical diversity that Kazakhstan is known for. Just outside- must-see attractions line the streets- including the Khan Shatyr Entertainment Centre. Shop until you drop before returning for a massage back at the hotel spa. At once a multi-functional complex and architectural icon- a stay at The Veil is unlike anything you will have ever experienced before. The Veil is a Small Luxury Hotels of the World property.
Services & Amenities
Most popular business facilities
Sauna
Spa
Massage Room
Private ParkingFree
Priority airport pick-upAdditional charge
Bar
Restaurant
Taxi booking service
Priority airport drop-offAdditional charge
Children's Playground
Kids' Club
Babysitting Services
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Spa
Bar
Restaurant
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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