The Veil
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana

The Veil

No.1 of Instagrammable Hotels in Astana
Zhalayyri street 4, Astana, 010000, Kazakhstan
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With The Bayterek Tower and Presidential Palace for neighbours- The Veil feels right at home in the futuristic city of Nur-Sultan. Bold- striking and structurally impressive- this is a hotel that demands attention. Abstract art and distorted shapes are both mystifying and intriguing- while wood panelling and ambient lighting bring a sense of comfort and familiarity to the space. Behind each door- another artistic vision unfolds. In the Di Wang restaurant- neon lights and fibre optic displays bring Chinese provincial influence to Kazakhstan- perfectly complemented by authentic Pan-Asian cuisine. Meanwhile- Italy is the inspiration behind The Veil Cafe- a trattoria-style restaurant serving freshly baked pastries- wood-fired pizzas and Tuscan hospitality. As well as offering a gastronomic world tour- The Veil is a celebration of the rich cultural and geographical diversity that Kazakhstan is known for. Just outside- must-see attractions line the streets- including the Khan Shatyr Entertainment Centre. Shop until you drop before returning for a massage back at the hotel spa. At once a multi-functional complex and architectural icon- a stay at The Veil is unlike anything you will have ever experienced before. The Veil is a Small Luxury Hotels of the World property.Show More
We Price Match
hotel overview picture
Highlights
Free parking
Delicious breakfast
Airport pick-up available
Lots to do
Amenities
Sauna
Spa
Massage Room
Private ParkingFree
Airport pick-up
Bar
Restaurant
Taxi booking service
All Amenities
Property Description
With The Bayterek Tower and Presidential Palace for neighbours- The Veil feels right at home in the futuristic city of Nur-Sultan. Bold- striking and structurally impressive- this is a hotel that demands attention. Abstract art and distorted shapes are both mystifying and intriguing- while wood panelling and ambient lighting bring a sense of comfort and familiarity to the space. Behind each door- another artistic vision unfolds. In the Di Wang restaurant- neon lights and fibre optic displays bring Chinese provincial influence to Kazakhstan- perfectly complemented by authentic Pan-Asian cuisine. Meanwhile- Italy is the inspiration behind The Veil Cafe- a trattoria-style restaurant serving freshly baked pastries- wood-fired pizzas and Tuscan hospitality. As well as offering a gastronomic world tour- The Veil is a celebration of the rich cultural and geographical diversity that Kazakhstan is known for. Just outside- must-see attractions line the streets- including the Khan Shatyr Entertainment Centre. Shop until you drop before returning for a massage back at the hotel spa. At once a multi-functional complex and architectural icon- a stay at The Veil is unlike anything you will have ever experienced before. The Veil is a Small Luxury Hotels of the World property.
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4.5/5
Great
A very nice hotel. Very big and clean rooms. Polite staff. Strongly recommend.
All 31 Reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(14.8 km)
Train: Astana Railway Station
(7.4 km)
Landmarks: Park Sharlya De Gollya
(190m)
Landmarks: Astana Triatlon Park
(600m)
Landmarks: Korean Garden
(730m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Senior Suite
8

Senior Suite

Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Suite
6

Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Presidential Suite
7

Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
River View Junior Suite
2

River View Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Toothbrushes
Room Details
Check Availability
Standard Room
7

Standard Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Wardrobe
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.5/5
Great
31 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Average for similar properties in Astana
Most Mentioned
AI Summary
The property impresses with spacious, stylish rooms, friendly staff, and a prime location offering stunning views. Guests appreciate the quality breakfast but suggest adding more fruit options.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 14, 2025
A very nice hotel. Very big and clean rooms. Polite staff. Strongly recommend.
D‍i‍t‍i‍a‍o‍y‍o‍u‍k‍e‍x‍i‍a‍o‍z‍h‍a‍n‍g
October 16, 2024
The hotel has a strong sense of design and looks very beautiful from the outside. The room facilities are really average, at most the level of Atour. The restaurant claims to be the best in Astana, but as soon as I sat down and spoke a few words in English, I was racially profiled by the customer next to me. It was funny and outrageous. But the service from the front desk to the restaurant is great, thumbs up
Original TextTranslation provided by Google
B‍a‍z‍i‍q‍i‍h‍o‍u‍s‍h‍e‍n‍g
October 7, 2024
The room is relatively large.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
October 21, 2024
酒店造型很有特色,距離河邊不遠,沿着橋走到對面,河邊的風景也很不錯 房間的佈局也和大部分酒店不太一樣 公區是極簡風格,牆面做了水波紋的造型 入住送了賀卡和點心,早餐是點餐形式
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K‍u‍a‍i‍l‍e‍x‍i‍a‍o‍g‍o‍u‍s‍i‍y‍a‍n‍g‍y‍u‍a‍n
November 4, 2024
前台服務人員超級好!!!而且房間很舒服,設施乾淨整潔!!很有設計感!
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 22, 2024
房子空間挺大,早餐不錯。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 15, 2023
While The Veil is a beautifully designed hotel, it's also a glaring example of "form over function." First of all, I would not recommend staying at this hotel in the winter. None of the windows are double-paned, and all of the common areas, including the restaurants, are freezing cold. I even felt bad for staff. To make matters worse, the heater didn't work in our room. And, while they did eventually move us to a warmer room, it took them 2+ days to do so, and only after they continued to assure us the heater worked fine. It didn't, as the room they finally moved us to was significantly warmer. Not only did they not apologize for this hassle, or help us switch rooms, but on multiple occasions staff members entered our room without knocking first! Good restaurants, good location, but the staff needs some serious training. And again, while the hotel might be comfortable in the summer months, it certainly wasn't a place I'd recommend in December.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 8, 2023
i do not know how to rate this hotel. rooms are great and breakfast is of good quality. staff is gentle event if only few can speak English. the main mistery for me is absolutely insaine price i spent 4 nights there with breakfast for 1800 euros !! dinner at hotel restaurant is extreemly pricy may be it is special tarif for the national fairs because others were event more expensive. all in all the hotel is good in all aspects without being great in any of them while prices are just outragious.

Services & Amenities

Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeWestern
StyleBoxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2020
  • Number of Rooms: 47
With The Bayterek Tower and Presidential Palace for neighbours- The Veil feels right at home in the futuristic city of Nur-Sultan. Bold- striking and structurally impressive- this is a hotel that demands attention. Abstract art and distorted shapes are both mystifying and intriguing- while wood panelling and ambient lighting bring a sense of comfort and familiarity to the space. Behind each door- another artistic vision unfolds. In the Di Wang restaurant- neon lights and fibre optic displays bring Chinese provincial influence to Kazakhstan- perfectly complemented by authentic Pan-Asian cuisine. Meanwhile- Italy is the inspiration behind The Veil Cafe- a trattoria-style restaurant serving freshly baked pastries- wood-fired pizzas and Tuscan hospitality. As well as offering a gastronomic world tour- The Veil is a celebration of the rich cultural and geographical diversity that Kazakhstan is known for. Just outside- must-see attractions line the streets- including the Khan Shatyr Entertainment Centre. Shop until you drop before returning for a massage back at the hotel spa. At once a multi-functional complex and architectural icon- a stay at The Veil is unlike anything you will have ever experienced before. The Veil is a Small Luxury Hotels of the World property.

Frequently Asked Questions

What are the check-in and check-out times at The Veil?

The check-in time at The Veil is 14:00 and the check-out time is 12:00.

Does The Veil have a swimming pool?

No, The Veil doesn't have a pool.

Are pets allowed at The Veil?

Unfortunately, pets are not allowed at The Veil.

Does The Veil provide breakfast?

Yes, guests at The Veil can enjoy breakfast during their stay. Breakfast option(s): Western.

How much does it cost to stay at The Veil?

Prices at The Veil are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to The Veil?

Nursultan Nazarbayev International Airport is the closest airport to The Veil, and it is about 29 mins from hotel by car (14.8 km).

What is the cancellation policy for The Veil?

The cancellation policy for The Veil varies depending on the type of room and booking conditions.

About This Property

Nearest AirportNursultan Nazarbayev International Airport
Distance to Airport14.76KM
Nearest Train StationAstana Railway Station
Distance to Train Station7.44KM
Average Price FromNZD562
Hotel Star Rating5