The Ritz-Carlton, Astana
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana
The Ritz-Carlton, Astana
No.2 of Luxury Hotels in Astana
Dostyk Street 16, Astana, 010000, Kazakhstan
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Highlights
Ideal location
Airport pick-up available
Delicious breakfast
Free parking
Sparkling cleanShow More
Amenities
Private parkingFree
Nightclub
Airport pick-up
Café
Restaurant
Sauna
Indoor swimming pool
Bar
All Amenities
Property Description
The Ritz Carlton Astana Hotel, located in the heart of Astana commercial district. Hotel is convenient to area attractions and outdoor activities, including Bayterek Tower, Astana Opera, and Nurzhol Boulevard. Our guest rooms and suites offer breathtaking city views. The rooms are outfitted with air conditioning, a minibar, and a television. The hotel offers luxurious amenities for both adults and our younger guests. Because we aim to assure your comfort upon arriving at our hotel, we have provided everything you want. Adjacent to the main entrance of the hotel, our serene Өzen Lobby Lounge is the perfect setting. Lounge opens its doors for guests 9:00-00:00 Seasonal products, non-trivial product combination, will pleasantly surprise even the most discerning guests at Mökki Restaurant. We provide comfortable and elegant atmosphere, every day 7:00-00:00 The Ritz-Carlton, Astana offer elegant settings to give your festivities an exquisite touch. Professional staff, state-of-the-art technological equipment, for you and your guests, to deliver high-quality service at your events. The modern SPA-complex offers highly efficient procedures on ESPA cosmetics and the Swiss premium cosmetic brand Valmont in one of procedural rooms. The Ritz-Carlton Spa in Astana features a quiet yoga studio, a dry and steam sauna, a swimming pool, a jacuzzi, and an extensive menu of treatments. We also provide free parking, free wifi, room service, and concierge services to our guests. The Ritz-Carlton Astana will make your vacation to Astana unforgettable, whether you're here for business or leisure.
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9.5/10
AmazingEverything went perfectly! The service was top notch❤️
All 42 Reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(18.6 km)
Train: Astana Railway Station
(9.8 km)
Landmarks: Nurzhol Blvd
(310m)
Landmarks: Baiterek
(420m)
Landmarks: National Academic Library of the Republic of Kazakhstan
(470m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Grand Deluxe King Room With City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
3
Deluxe King Room With City View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Junior Suite
1 King bed
75m² | Floor: 4-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Two Queen Room
2 Queen bed
40m² | Floor: 4-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
9
The Ritz-Carlton Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Baiterek View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Club Two Queen Room
2 Queen bed
40m² | Floor: 14,17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
7
Carlton Suite, Club Lounge Access, 1 Bedroom Suite, 1 King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
12
Executive Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Baiterek View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Club King Room
1 King bed
40m² | Floor: 14,17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
9.5/10
Amazing
42 reviews
Verified Reviews- Cleanliness9.6
- Amenities9.3
- Location9.5
- Service9.5
Average for similar properties in Astana
Anonymous User
December 26, 2024
Beautiful hotel with incredible facilities and excellent attentive service, would definitely visit again.
Syrymbek
June 21, 2024
🤔🥹🫨 the neighbors didn't let me sleep.🫨
Ibrohim
July 28, 2024
Luxury😊
Guest User
January 18, 2025
The room is clean and tidy, the hotel is close to Dong'an Lake, the environment is beautiful, and the service quality is high. It is a high-quality hotel in Longquanyi District and even in Chengdu. I will come again next time.
Original TextTranslation provided by Google
Wenmengl
October 5, 2024
Very good, the whole thing is good. I like its swimming pool and gym. The gym is big, with many kinds of equipment, and there are punching bags. The water in the swimming pool is very clear. There is also a sauna and hot tub next to it. The facilities are similar to the bathing center in Northeast China, very complete. The breakfast is very good. The room I booked includes breakfast, but the waitress who looks like a Chinese girl brought a bill for me to sign. I don't know what it means. Is it a tip? A suggestion, there is no local Kazakh beer in the refrigerator in the room and the bar on the first floor.
Original TextTranslation provided by Google
Guest User
March 28, 2025
Everything went perfectly! The service was top notch❤️
Original TextTranslation provided by Google
LongCcccc
April 28, 2025
Better service than St. Regis
Original TextTranslation provided by Google
Guest User
September 22, 2024
Good location, next to the Tree of Life, hotel facilities are OK
Original TextTranslation provided by Google
Yaogundexintu
July 27, 2024
The room hardware is good in all aspects, and it is in line with the standards of Rika
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Private parking
Free
Nightclub
Airport pick-up
Additional charge
Café
Restaurant
Sauna
Indoor swimming pool
Bar
Meeting Room
Additional charge
Fitness Room
Spa
Additional charge
Taxi booking service
Car Charging Facilities
Executive Lounge
Children's Playground
Additional charge
Car Rental
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Secretarial Services
Tour/Ticket Service
Massage Room
Children's Pool
Multi-Function Room
Luggage Storage
Free
Business Center
Wi-Fi in Public Areas
Library
24-Hour Front Desk
Restaurant
Indoor swimming pool
Bar
Meeting Room
Fitness Room
Spa
Executive Lounge
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Indoor swimming pool
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Airport pick-up
Additional charge
Taxi booking service
Car Rental
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Front Desk Services
Concierge Service
Porter/Bellhop
VIP Check-In Service
Host Welcome Service
Electronic Identification Registration
Tour/Ticket Service
Express Check-In and Check-Out
Luggage Storage
Free
24-Hour Front Desk
Translation tools available
Languages Spoken
English
Chinese (Mandarin)
Russian
Food & Drink
Snack Bar
Lobby Bar
Room Service
Café
Bar
Halal meals provided
Health & Wellness
Body Care
Yoga Session
Sauna
Fitness Room
Spa
Additional charge
Massage Room
Hairdressing and Beauty Center
Beauty and Makeup
Activities
Nightclub
Public Areas
Shopping Mall
Non-Smoking Floor
ATM
No Smoking in Public Areas
Executive Lounge
Elevator
Humidifier
Smoking Area
Public Audio System
Central Ventilation System
Library
Executive Floor
Water Purifier
Cleaning Services
Clothes Dryer
Dry Cleaning
Ironing Service
Laundry Service (On-Site)
Clothes Steamer
Facilities for Children
Children's Meals Available
Children's Toys
Children's Playground
Additional charge
Kids' Toothbrush
Books or Audio/Video Products for Children
Children's Bathrobe
Children's Desktop Game/ Jigsaw Puzzle
Children's Pool
Children's Slippers
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Secretarial Services
Postal Service
Coworking Spaces
Audio Visual Equipment
Wedding Service
Multi-Function Room
Business Center
Accessibility
Stair-Free Property Entrance
Handrails in Stairways
Pool Ramp Available
Accessible Rooms Available
Pool Hoist Available
Safety & Security
Carbon Monoxide Alarm
Fire Alarm
CCTV In Public Areas
Security Alarm
Smoke Detector
Security Personnel
Fire Extinguisher
Access Control System
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Children 3 years old and over | KZT 22,400.00 (approx. NZD 72.85) per person per night |
Breakfast
TypeContinental
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | KZT 11,000.00 (approx. NZD 35.77) per person |
Adult | Set menu:KZT 22,000.00 (approx. NZD 71.54) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: KZT 39,200.00 (approx. NZD 127.48) per pet per stay
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 157
The Ritz Carlton Astana Hotel, located in the heart of Astana commercial district. Hotel is convenient to area attractions and outdoor activities, including Bayterek Tower, Astana Opera, and Nurzhol Boulevard. Our guest rooms and suites offer breathtaking city views. The rooms are outfitted with air conditioning, a minibar, and a television. The hotel offers luxurious amenities for both adults and our younger guests. Because we aim to assure your comfort upon arriving at our hotel, we have provided everything you want. Adjacent to the main entrance of the hotel, our serene Өzen Lobby Lounge is the perfect setting. Lounge opens its doors for guests 9:00-00:00 Seasonal products, non-trivial product combination, will pleasantly surprise even the most discerning guests at Mökki Restaurant. We provide comfortable and elegant atmosphere, every day 7:00-00:00 The Ritz-Carlton, Astana offer elegant settings to give your festivities an exquisite touch. Professional staff, state-of-the-art technological equipment, for you and your guests, to deliver high-quality service at your events. The modern SPA-complex offers highly efficient procedures on ESPA cosmetics and the Swiss premium cosmetic brand Valmont in one of procedural rooms. The Ritz-Carlton Spa in Astana features a quiet yoga studio, a dry and steam sauna, a swimming pool, a jacuzzi, and an extensive menu of treatments. We also provide free parking, free wifi, room service, and concierge services to our guests. The Ritz-Carlton Astana will make your vacation to Astana unforgettable, whether you're here for business or leisure.