Comfort Hotel Astana
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1 room, 2 adults, 0 children
All properties in Astana
Comfort Hotel Astana
No.2 of 4-Star Select Hotels in Astana
Cosmonauts St 60, Astana, 010000, Kazakhstan
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Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Sauna
SpaFree
Massage Room
Fitness RoomFree
Private parkingFree
Priority airport pick-up
24-Hour Front Desk
Luggage StorageFree
All amenities
Property Description
ABOUT THE HOTEL Comfort Hotel Astana is a modern hotel offering 97 comfortable rooms ranging from “Standard” to “Junior Suite”. CONVENIENT LOCATION Located in the heart of Astana’s business and cultural district, the hotel is within walking distance of Central Park, the Yesil River embankment, Keruen City Mall, and the City Circus. Key destinations such as more than 20 embassies, two business centers, the EXPO complex, AIFC, and the MEGA Silk Way shopping mall are easily accessible within a 10–15 minute drive. The hotel is also the closest to Nursultan Nazarbayev International Airport and major sports arenas like Barys Arena, Astana Arena, Alau Ice Palace, and Saryarka Bike Track. Surrounded by a landscaped garden and secure parking, the hotel has been welcoming guests since 1998, offering a high standard of service for both business and leisure travelers. SPECIAL SERVICES FOR GUESTS FROM CHINA 🇨🇳 To ensure a warm and comfortable stay for travelers from the People’s Republic of China, we provide: - Restaurant menu and hotel information (booklet, QR code, TV guide) available in Chinese in each room - WeChat Pay available for convenient transactions - City guides in Chinese for exploring Astana - Portable voice translator for smooth communication with staff - In-room tea sets with green tea, cups, hot kettle, and local sweets - Bills, receipts, and documents available with Chinese translation upon request - Airport transfer and welcome with a name sign in Chinese (with prior booking) - Luggage assistance and escort to the room with basic explanations in Chinese - High-speed Wi-Fi with connection instructions in Chinese - Staff trained in Chinese etiquette and hospitality standards - Welcome souvenir with Kazakh national charm
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8.5/10
Hotel is clean and good location food in restaurant is good
All 20 reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(15.6 km)
Train: Astana Railway Station
(6.7 km)
Train: Nur-Sultan-Nurly Zhol
(9.8 km)
Landmarks: Square of state symbols
(360m)
Landmarks: Capital Circus
(490m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
King Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Deluxe Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
4
Superior Single Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
8.5/10
Very Good
20 reviews
Verified Reviews- Cleanliness8.7
- Amenities8.3
- Location8.7
- Service8.3
Average for similar properties in Astana
AI Summary
Convenient central location near shops and dining, close to a small supermarket and eateries. Praised for cleanliness, friendly and attentive staff offering professional and helpful service.
Guest User
January 4, 2024
Hotel is clean and good location food in restaurant is good
Guest User
August 3, 2025
We stayed at the hotel for 2 nights. They checked us in quickly and explained everything. The rooms are clean. The shower and toilet are separated by a glass partition. When booking, breakfast was indicated for 2 people, there was some kind of hitch, and breakfast was noted for 1 person, the reception quickly resolved this problem. We showed the booking conditions. The location of the hotel is convenient. There are many attractions nearby. Circus, oceanarium, shopping center, embankment.
Original TextTranslation provided by Google
Lalaxiaorener
July 12, 2025
We stayed at this hotel during a trade show. Being out of the city, it was quite affordable. The hotel is quite old, so the decor in the room is a bit dated. Taxis were cheap to get around, and the area wasn't noisy.
Original TextTranslation provided by Google
Guest User
July 22, 2025
Very good, good, the environment is very comfortable, the hotel facilities are also good, very suitable for business trips
Original TextTranslation provided by Google
Guest User
May 8, 2025
It's OK. It's quite hot in summer. The hotel is retro.
Facilities: good
Hygiene: OK
Environment: OK
Service: good
Buffet breakfast is average, not 4-star standard
The hotel is under renovation, the door is sealed, and the smell is very strong
Original TextTranslation provided by Google
Guest User
July 18, 2025
Facilities: The Comfort Hotel Astana has excellent facilities.
Cleanliness: The Comfort Hotel Astana is clean and tidy.
Environment: The Comfort Hotel Astana is elegant.
Service: The Comfort Hotel Astana provides excellent service.
Original TextTranslation provided by Google
Guest User
May 12, 2025
When I checked out on May 11, I left my power bank in room 253. I went back to get it in the afternoon, but we couldn't communicate and the waiter just said no! But I'm sure it must have been left in the room when we left in the morning!
Original TextTranslation provided by Google
Chaerer0303
May 26, 2025
The room is a bit small, but you can stay here if you don't mind on a business trip
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Sauna
Spa
Free
Massage Room
Fitness Room
Free
Private parking
Free
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
Free
Restaurant
Priority airport drop-off
Meeting Room
Additional charge
Wake-Up Call
Spa
Fitness Room
Restaurant
Meeting Room
Restaurant
Comfort terrace
Style: A la carte
Cuisine: European
Open for: Lunch, Dinner
Ambience: Family-friendly
Dining options: Reservations available, Outdoor tables
Business hours: [Mon - Sun] 12:00-23:30
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Private (exclusively for guests) is available On-site parking. Limited parking spaces Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Priority airport drop-off
Business services
Meeting Room
Additional charge
Front desk services
24-Hour Front Desk
Luggage Storage
Free
Wake-Up Call
Food & drink
Lobby Bar
Room Service
Public areas
Shopping Mall
Elevator
Smoking Area
Health & wellness
Fitness Room
Free
Massage Room
Sauna
Turkish Bath/ Hammam
Spa
Free
Cleaning services
Laundry Service (On-Site)
Additional charge
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | 3,000.00 KZT (approx. IDR 91,576) per person |
Adult | Buffet:6,000.00 KZT (approx. IDR 183,151) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1998
- Renovated: 2022
- Number of Rooms: 97
Phone:+7-7172-244444+7-7018071382
Email:info@comforthotel.kz
ABOUT THE HOTEL Comfort Hotel Astana is a modern hotel offering 97 comfortable rooms ranging from “Standard” to “Junior Suite”. CONVENIENT LOCATION Located in the heart of Astana’s business and cultural district, the hotel is within walking distance of Central Park, the Yesil River embankment, Keruen City Mall, and the City Circus. Key destinations such as more than 20 embassies, two business centers, the EXPO complex, AIFC, and the MEGA Silk Way shopping mall are easily accessible within a 10–15 minute drive. The hotel is also the closest to Nursultan Nazarbayev International Airport and major sports arenas like Barys Arena, Astana Arena, Alau Ice Palace, and Saryarka Bike Track. Surrounded by a landscaped garden and secure parking, the hotel has been welcoming guests since 1998, offering a high standard of service for both business and leisure travelers. SPECIAL SERVICES FOR GUESTS FROM CHINA 🇨🇳 To ensure a warm and comfortable stay for travelers from the People’s Republic of China, we provide: - Restaurant menu and hotel information (booklet, QR code, TV guide) available in Chinese in each room - WeChat Pay available for convenient transactions - City guides in Chinese for exploring Astana - Portable voice translator for smooth communication with staff - In-room tea sets with green tea, cups, hot kettle, and local sweets - Bills, receipts, and documents available with Chinese translation upon request - Airport transfer and welcome with a name sign in Chinese (with prior booking) - Luggage assistance and escort to the room with basic explanations in Chinese - High-speed Wi-Fi with connection instructions in Chinese - Staff trained in Chinese etiquette and hospitality standards - Welcome souvenir with Kazakh national charm
Frequently Asked Questions
What are the check-in and check-out times at Comfort Hotel Astana?
The check-in time at Comfort Hotel Astana is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Comfort Hotel Astana?
Does Comfort Hotel Astana have a swimming pool?
No, Comfort Hotel Astana doesn't have a pool.Does Comfort Hotel Astana have a swimming pool?
Are pets allowed at Comfort Hotel Astana?
Unfortunately, pets are not allowed at Comfort Hotel Astana.Are pets allowed at Comfort Hotel Astana?
Does Comfort Hotel Astana provide breakfast?
Yes, guests at Comfort Hotel Astana can enjoy breakfast during their stay. Breakfast option(s): Continental. Does Comfort Hotel Astana provide breakfast?
How much does it cost to stay at Comfort Hotel Astana?
Prices at Comfort Hotel Astana are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Comfort Hotel Astana?
Which airport is closest to Comfort Hotel Astana?
Nursultan Nazarbayev International Airport is the closest airport to Comfort Hotel Astana, and it is about 33 mins from hotel by car (15.6 km).Which airport is closest to Comfort Hotel Astana?
What is the cancellation policy for Comfort Hotel Astana?
The cancellation policy for Comfort Hotel Astana varies depending on the type of room and booking conditions.What is the cancellation policy for Comfort Hotel Astana?
About This Property
| Nearest Airport | Nursultan Nazarbayev International Airport |
|---|---|
| Distance to Airport | 15.64KM |
| Nearest Train Station | Astana Railway Station |
| Distance to Train Station | 6.73KM |
| Average Price From | IDR1583592 |
| Hotel Star Rating | 4 |