Guest User
June 13, 2023
We arrived in Astana for 2 days on a business trip. We chose the hotel based on its location - in the center. And from the photographs it seemed normal. In fact, it's terrible. I have never seen a worse hotel, and even one that claims to be 4*. The rooms are terribly dilapidated, both are falling off, the bathroom fixtures are old, there is rust, there are huge patches on the carpeted floor right in the middle, there is trash behind the bedside table - a piece of paper or a wrapper, oh my God it’s funny..... everywhere along the ceiling along the baseboards - with the naked eye You can see blemishes, scuffs, and dirt that they didn’t even really try to hide. The TV didn't work - they called a repairman. The bathroom light did not turn on. The water in the bath is leaking - puddles. I’m silent about breakfast - it’s not breakfast - everything is poor - porridge, pancakes, and they can still cook scrambled eggs. There isn't much choice. And again, there was some kind of carelessness and untidiness in the common room and on the table. In general, it is clear that the hotel has a weak management team and they keep everyone weak and “**** off”. Thank God, we only spent 1 night - no more.
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