Diplomat Hotel by AG Hotels Group
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1 night
1 room, 2 adults, 0 children
All properties in Astana
Diplomat Hotel by AG Hotels Group
29/1 D.Konaev street, Astana, 010000, Kazakhstan
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We Price Match
Last booked 15 hrs ago
Amenities
Indoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
Priority airport pick-up
24-Hour Front Desk
All amenities
Property Description
Located in the center of Astana City, Diplomat Hotel by AG Hotels Group features a spa center with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away.
Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, mini-bar and complimentary bathrobe.
A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes.
Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people.
The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 feet of the Diplomat Hotel & Business Center. Several shopping malls are also nearby.
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7.4/10
Good location, convenient transportation, clean and tidy rooms
All 28 reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(13.9 km)
Train: Astana Railway Station
(9.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
23
Senior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
14
Standard Twin Room with City View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
13
Standard Double Room with City View
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Standard Double Room with Bayterek View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Presidential Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
7.4/10
28 reviews
Verified Reviews- Cleanliness7.5
- Amenities6.8
- Location7.7
- Service7.5
Average for similar properties in Astana
Guest User
October 12, 2024
Good with nice view
Guest User
June 19, 2025
Right next to this landmark tower, the transportation is generally convenient. There is a currency exchange downstairs, which is very convenient. The breakfast variety is average, with more cold food, but the restaurant on the 21st floor has a good view.
Original TextTranslation provided by Google
Guest User
March 15, 2025
When we arrived the window was open and it was impossible to close it as it was nice. They fixed it only after 15 minutes. There were cats on the floor, but the cleaning lady was quick, everything else was fine. 
Original TextTranslation provided by Google
Chunhuaqiushi
May 18, 2025
The hotel is still a bit old, but other things are OK
Original TextTranslation provided by Google
Guest User
March 11, 2025
Good location, convenient transportation, clean and tidy rooms
Original TextTranslation provided by Google
Guest User
October 24, 2024
The room is very big~ but the furniture and design are in the simple European style. Maybe it's because the hotel is older. There is a musty smell in the corridor. The restaurant is well decorated, bright and clean, and the food is mainly bread, salad and fruits.
I also want to share something. Because I checked in that night, a lady knocked on the door not long after. She spoke neither Chinese nor English. I didn’t understand her and didn’t dare to open the door at all. It’s better to be cautious when going out.
Original TextTranslation provided by Google
Guest User
May 31, 2025
Very good location, in the city center
Original TextTranslation provided by Google
Guest User
May 30, 2025
Environment is OK, facilities are a bit old
Original TextTranslation provided by Google
Guest User
December 13, 2024
The hotel has a good location and the service attitude is also very good!
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Priority airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Café
Currency Exchange
Meeting Room
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Indoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Business services
Meeting Room
Additional charge
Front desk services
24-Hour Front Desk
Lockers Available
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages spoken
English
Russian
Food & drink
Café
Bar
Lobby Bar
Halal meals provided
Room Service
Public areas
Public Audio System
Non-Smoking Floor
Elevator
No Smoking in Public Areas
Smoking Area
ATM
Health & wellness
Fitness Room
Massage Room
Sauna
Turkish Bath/ Hammam
Spa
Additional charge
Beauty and Makeup
Cleaning services
Clothes Steamer
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Safety & security
CCTV In Public Areas
Fire Alarm
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeHalal
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2004
- Renovated: 2015
- Number of Rooms: 79
Phone:+7-700-4550001
Email:reservation@diplomathotel.kz
Located in the center of Astana City, Diplomat Hotel by AG Hotels Group features a spa center with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away.
Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, mini-bar and complimentary bathrobe.
A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes.
Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people.
The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 feet of the Diplomat Hotel & Business Center. Several shopping malls are also nearby.
Frequently Asked Questions
What are the check-in and check-out times at Diplomat Hotel by AG Hotels Group?
The check-in time at Diplomat Hotel by AG Hotels Group is 14:00 and the check-out time is 12:00.What are the check-in and check-out times at Diplomat Hotel by AG Hotels Group?
Does Diplomat Hotel by AG Hotels Group have a swimming pool?
Yes, Diplomat Hotel by AG Hotels Group has a pool.Does Diplomat Hotel by AG Hotels Group have a swimming pool?
Are pets allowed at Diplomat Hotel by AG Hotels Group?
Unfortunately, pets are not allowed at Diplomat Hotel by AG Hotels Group.Are pets allowed at Diplomat Hotel by AG Hotels Group?
Does Diplomat Hotel by AG Hotels Group provide breakfast?
Yes, guests at Diplomat Hotel by AG Hotels Group can enjoy breakfast during their stay. Breakfast option(s): Halal. Does Diplomat Hotel by AG Hotels Group provide breakfast?
How much does it cost to stay at Diplomat Hotel by AG Hotels Group?
Prices at Diplomat Hotel by AG Hotels Group are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Diplomat Hotel by AG Hotels Group?
Which airport is closest to Diplomat Hotel by AG Hotels Group?
Nursultan Nazarbayev International Airport is the closest airport to Diplomat Hotel by AG Hotels Group, and it is about 30 mins from hotel by car (13.9 km).Which airport is closest to Diplomat Hotel by AG Hotels Group?
What is the cancellation policy for Diplomat Hotel by AG Hotels Group?
The cancellation policy for Diplomat Hotel by AG Hotels Group varies depending on the type of room and booking conditions.What is the cancellation policy for Diplomat Hotel by AG Hotels Group?
About This Property
| Nearest Airport | Nursultan Nazarbayev International Airport |
|---|---|
| Distance to Airport | 13.92KM |
| Nearest Train Station | Astana Railway Station |
| Distance to Train Station | 9.14KM |
| Average Price From | KRW215961 |
| Hotel Star Rating | 4 |