Hampton by Hilton Astana Triumphal Arch

The buffet is pretty good, the room is relatively clean, and there are universal plugs in China, which is generally quite considerate. The Arc de Triomphe is next door, which is very suitable for a visit.

Of the three chain hotels I've been to in Astana, this one deserves first place. Excellent value for money. Everything is new, clean, very comfortable bed and pillows, great breakfast. On the downside, it's a bit far from the center and the shower has weak pressure.

The overall environment is average, not as good as the Hampton Inn in China. I have to praise the long breakfast time, which saves a lot of time for finding food. The room is narrow and the facilities are a bit shabby. The toiletries are only equipped with two toothbrushes (there is not even a mouthwash cup, which can be regarded as extremely shabby). I was given two room cards, one card cannot open the door and the other card cannot be used for the elevator. There is a certain probability that the door will not be locked after closing, so before leaving, I have to bend the door handle again to prevent the room from being unlocked. The most complaining thing is that we booked two rooms from Ctrip, but the two orders were all on the same room, and the other paid order disappeared. When coordinating with the front desk, they pretended to be stupid and said that Ctrip did not transfer the money. I really can't figure out whether it is the hotel overbooking or Ctrip's problem. The level of Ctrip's overseas response was really embarrassing. They were still bargaining for the price difference of the temporary room reservation. The result was that the two of us friends were stranded in a foreign country in the middle of the night with suitcases, and the hotel was only a mile away. We complained madly about the hotel and Ctrip, but the city of Astana is still very beautiful.