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5 star

The St. Regis Astana
4.7/556 Reviews

The St. Regis Astana

Astana
The hotel is nice, but the communication cost is too high. The assistant confirmed with me that I booked a high-rise river view room. It turned out that it was not the case at all. My room was given a view of industrial building wasteland The spa is also very strange. When I came in, no one asked me where I lived. I chased after the whole spa to the locker room and asked me if I was a hotel guest. News headlines and the pool is a long walk from the locker room kind of like I have a cold anyway The bar is even more speechless. The Bloody Mary is the worst salty and spicy soup I have ever tasted at St. Regis, like gaspacho. If this soup is called Gorbachev’s life as a cocktail, it is understandable. If Gorbachev comes and tastes it, he will be rejected The hot old tear called the bartender an expert The bartender's comprehension ability is relatively limited, so don't ask too much, almost enough. His cocktail shape can basically make people go back outside Stalingrad. I saw the t34 all over the mountains and plains attacking me. His cocktail tile. It can be called the Soviet nuclear power. It is really a glass of red liquid in a cylindrical round cup, sprinkled with some white powdered cheese I don’t think it’s very pleasant, but it’s very funny. You can come and experience it. There’s a feeling of powerlessness, that is, they really work hard, but they just don’t understand well. What you want and what you get are not the same thing at all.
Radisson Hotel, Astana
4.2/524 Reviews

Radisson Hotel, Astana

Astana
Отель не понравился совсем. Точно не вернёмся. Теперь по пунктам. 1. Каждый вход в номер был в сопровождении техника, которого, к слову, приходилось какое-то время всегда ожидать. Система электронного ключевого доступа давно умерла, судя по всему. Особенно это злит когда время ночь и очень хочется попасть в номер. 2. При заселении в номер не работал телевизор, несколько розеток, снова пришлось встречаться с техником…. 3. Сигар бар. Две встречи проводили там, обслуживание девушки на баре просто поразительное. Её почти всегда нет месте, ждать заказ максимально долго. Сделать заказ/ получить счёт , нужно походить поискать её, попросить. Поразительный сервис.. 4. Ресторан в целом не плох. Заказывали в номер. Вкусно! Здесь конечно плюс, за что собственно были и поставлены 2 звезды. Но даже при доставке ужина в номер, часть заказала просто забыли принести. После напоминания конечно принесли.. НО как это так в отеле 5⭐️ такой сервис 🤦🏻‍♀️ Одним словом, при том, что отель позиционирует себя как 5⭐️ и при такой стоимости конечно должен быть совершенно другой уровень сервиса. Не рекомендую!

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Breakfast

Jelsomino Boutique Hotel

Jelsomino Boutique Hotel

Astana
The hotel experience in Kazakhstan was not good (Hotel Ambassador in Almaty) and nothing predicted that it would be much worse in this 4-star new Kazakh capital. As we arrived in a late flight (21.40) from Almaty, we warned the hotel in writing, accusing us of receipt and informing us (up to 3 times) that ”They were looking forward to our arrival”. When the taxi was (as my GPS) 300 m from the hotel I began to worry: dark streets, without asfalt, full of huge hills and with a look of the most truculent (we chose this hotel for its magnificent comments in TA, photos, a very good price and for being in the ”old city”, because the ”new” is very distracted and uncomfortable: very large streets-autoways, large distances ....). After 11:00, we receive a lady with a limited English who engages in paying you in advance for 3 nights reserved. I explain to you that the usual thing around the world (except the US, of course) is to pay for the check-out and that in any case we want to see the room assigned first. After climbing up a climbed stair (other hotel without lift ...y is a 4 stars ¡¡) opens us the door of a room (in the bottom of a very long mocked corridor) in which it was obvious that it had not been done The girl is sorry and doesn't explain it, because she insists that this room was reserved for us. We only think that ”one” has used it illegally (including shower and bathroom, towels, soaps, minibar ...) so we stay with the same poker face as she (the hotel has no more than 20 rooms, it is difficult to understand that the reception staff ”have passed” this irregularity). I remember that we have booked a ”junior suite” and that this room looks lower. The hotel is very comfortable and comfortable and very comfortable. Our insistance is limited to change towels and replace amenities and !! to pass pieces of toilet paper through the toilet and the washing surfaces ¡¡. We managed to use at least a bayette to clean the middle bathroom in conditions (no aspirator for the dark brown moquette of several centimeters that floods the entire stay). We are not convinced of staying in a room, first, of a lower category than the booked, and second, with such a poor cleaning (we had 3 nights in front). After all, and given my insistence that we should have the reserved ”Junior Suite”, the receptionist, being already midnight, will call the manager, who tells him to pass us to a larger suite.

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Top rated hotels in Astana

Searching for hotels near Abai Kunanbayev Monument? Compare room rates and reviews to find your ideal stay.
King Hotel Astana
4.1/554 Reviews
Hotel is good. It could be finished on it. If serious, then comments, largely not. Good rooms, very well-equipped staff, delicious breakfasts. Outside, something inexplicably resembles Turkish hotels, but it is subjective. I recommend.
"Rush Hotel"
4/53 Reviews
It’s pretty good. There’s a spa downstairs. There’s a masseuse, Junye Luzi. At the beginning of the massage, she jumped on my back and yelled, exhaled and inhaled, and then heard two clicks, pressed two palms on my back, and then operated with one pause. I was really stunned by the fierce groping like a tiger. How can she be so unprofessional and yet so confident? It’s nb
Jumbaktas Astana Hotel
4.2/515 Reviews
Everything is great except the kitchen. The food is served warm and like yesterday, even when ordered in the room. Sometimes breakfast is served in the lobby, i.e. people come and go and go and guests are among all this breakfast. It was created that the kitchen in the hotel is a separate state. No one is listened at all, neither the administration nor the guests of the room are warm and light, everywhere clean and pleasant smell. The service is very good.
Tengri Hotel
3.8/514 Reviews
The hotel is located in 20-30 minutes from the airport, which is convenient for transit passengers. The rooms are comfortable enough, there is all necessary. Early breakfast, which is also convenient for the flights in the morning.
Art Hotel Astana
3/52 Reviews
The hotel feels good overall. Quiet, clean, beautiful layout, large rooms. There is a Western breakfast. Although not in the city center, the transportation is convenient. There are many bus stops and lines within a few hundred meters, and shopping is convenient.
G Empire
3.9/513 Reviews
The price is very high, the hardware is OK, and the waiter is very enthusiastic.

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