Verified traveler
December 31, 2023
I value the AI, but the group that created the resort is a mess. The phones in the rooms didn’t work, I ordered a snack from room service (had to call from personal phone and called multiple times before anyone answered front desk) which never showed- keep in mind I called 6x on status, many times tried calling desk for assistance with luggage/ transport but most of the time no one answered or just hung up. Very sad as this was an amazing place years ago.