The St. Regis Aspen Resort

just arrived and was supposed to have a suite, but have a basic room, my husband is an ambassador with Marriott, we had to reschedule our trip last year due to a death in our family and they would not refund us, so we rebooked for our birthdays and we should of just stayed in Florida, very disappointed and it's our first day

Y'all...do better! We were here for a business conference. I was taken aback by the low quality of the food. Most of it was Bland and some of it bordered on flavorless. Also if you were vegetarian, you could have a...salad. ( I'm not, but we were traveling with someone who is.) On our departure day, we ordered room service for a window between 6:30 and 6:45, as we were leaving at 7:30. At 6:50 I called to ask on the status and was told it would "be a little bit." That turned out to mean 15 to 20 minutes, which I took to mean "we weren't going to get our food in time before we left." I canceled the order.

We had an amazing time in Aspen! My family and I stayed at the St. Regis for our winter trip, and it was absolutely the best decision we could’ve made. Everything was perfect during our stay, and the staff and amenities were top-notch—definitely a 10/10 experience. I loved the newly renovated spa, especially since I hadn’t been back in three years. Our room was so cozy with a beautiful fireplace, and the butler service was exceptional—Ece from Turkey and Daniel Carvalo were incredible. They not only helped with unpacking but also gave us fantastic dining recommendations in the area. My kids had a blast with Kitty and loved the hot chocolate at the courtyard. It was truly wonderful to return to the St. Regis for this winter getaway!

Our summer stay (August '24, 3 Nights) at The St. Regis Residences in Aspen, Colorado, was nothing short of extraordinary. We stayed in a luxurious three-bedroom residence that perfectly balanced comfort and elegance, offering stunning mountain views and top-of-the-line amenities. From the moment we arrived, the exceptional service made us feel welcome and pampered, with Jocelyn, Jennifer, Matthew, and Conner providing personal attention that made our trip truly special. My three daughters absolutely loved the experience, from the cozy fireplaces to the free bicycles we used to explore Aspen. The central location allowed us to easily access the vibrant downtown, and the concierge team helped us arrange everything from hiking adventures to dining reservations. The St. Regis Residences provided us with an unforgettable blend of relaxation, luxury, and personalized care. Gino M.

Five Stars but not perfect. I stayed in a “residence” suite for one night during Christmas 2024. The room incredibly comfortable compared to the condo I had been renting—impeccably clean, and I fell asleep easily beneath the delicious pressed sheets with tons of pillows…the rooms included a dining room, small living/tv room kitchen, master bedroom and a smaller bedroom…a generous master bath with steam shower and big tub…the wall between the tub and master opened up easily so i could speak with my spouse during a long-hot bath which was very nice…unfortunately they stocked the bath with very few towels. The phone in the master bedroom did not work. I found the menu for the climate control impossible to navigate, guest-services was overwhelmed with requests over the busy holiday. And they were unable to find me a fan. One odd thing is that the hotel is built into the mountainside, so although i took an elevator to the third floor, my room was still on ground level. The bedroom windows are actually doors—which is cool because you can enter and exit the hotel without entering the lobby but might be odd for some to open a window and have passers-by on the street staring into your bedroom (this was not much different than the condo i had been staying at). Anyway, it was nice to have a door instead of a window because it allowed for much more air flow. The room service menu was somewhat limited but pretty great by Colorado standards though not as fresh and deliscious as you would expect in NY…

We had a great trip over the weekend. The hotel is beautiful and the room was nice. The room was spacious. The hotel gym is one of the best I have ever seen and the hotel is conveniently walkable to town. The free shuttle was great to/from the airport. My only complaint about the room is that we had people from housekeeping trying to enter our room at 8:30 at night (both nights)- once without knocking which was really awkward. We had a snack and a drink at the hotel bar which was insanely priced- the drink was just ok, but was $28. The reason for my poor review stems from after the trip. We did not touch anything in the mini bar- I don't even know what was in there and we could never find a price list for even curiosity. We didn't even drink the bedside waters at night for turndown because we not sure if there was a charge for them. We were mysteriously charged by the hotel for using the mini bar which I found on my bill after the stay. I have called every day over the last 3 days to understand what the charge was for and to get it reversed. I keep getting sent to a voicemail that is full and my requests to speak to a manager have not been completed. I will be disputing this charge with my CC company because they will not talk to me about this issue or how to reverse this charge. This is not up to par with a 5 star hotel nor reflective of our on-site experience. It has put a sour very end to an otherwise nice weekend. Watch for unexplained charges after staying here on your hotel bill!