Twin Oaks Hotel

A lovely little hotel next to M1, very convenient. Great service brilliant fresh full English breakfasts. Rooms a little small, but comfortable... with a nice hot shower too

The hotel was really nice and very friendly. Breakfast was good and the lady presiding couldnt do enough for you. Very central for everything in area

The staff are BRILLIANT, the young lady on reception couldn't do enough to help. Food was excellent

Lovely service, an okay location though not much in the area. The rooms were decent, pretty much like any basic hotel however the mattress was very very firm and their were extremely noisy guests, signs around to say be mindful but had a poor sleep due to the inconsiderate guests.

Nicely cooked breakfast and Carvery on a Wednesday evening. Good showers. Bathroom floors could do with a deep-clean.

King size bed consisted of two singles beds pushed together with two different depths of mattress

The cheapest we could find at short notice. Good powerful shower. We were close to the entrance lobby door where there was a lot of traffic and the door banged quiet loudly and due to narrow corridor people ‘s voices were loud, but thankfully this only happened early evening before 9pm. There was a marquee outside our patio door which gave me concern if there had been a function on we would have heard everything.

Some of this stay was as advertised, a modern hotel with luxury decor. I didn’t eat here but the menu sounded delicious and was reasonably priced. The reception staff were helpful and friendly whenever I spoke to them. I had booked a room with a spa bath - as a treat and more expensive for the room than I might have paid for a stay otherwise. However I was disgusted after using the spa bath when I discovered numerous black particles had been emitted by the jets. It was too late in the day to report it to the staff as they do not provide a night service, so I approached the receptionist next morning and she took my details to pass on to her manager. Shortly afterwards I was offered a different room with a spa bath. I declined this and the manager was called and came to the reception. The managers manner was not pleasant or professional. When she arrived at the reception desk she didn’t acknowledge me or make any eye contact, let alone apologise for the problem. She was straight faced to the point of appearing sulky. She spoke only to the receptionist who repeated to me what the manager said to her about a different room with a shower, which I accepted. I was not offered any refund even though the room was cheaper. I had looked forward to my stay but I don’t think I will ever want to book a spa bath again in any other hotel/apartment. I’m just hoping now that I don’t develop any sort of infection.

An absolute pleasure and catered for by delightful staff, considerately trained, each having an excellent customer facing, caring manner. Accompanied by a diverse menu to provide the finishing touch. Thoroughly recommended for future stays, business or otherwise.