Asure Adcroft Motel

The accommodation's prime location offers convenience and accessibility. Guests lauded its cleanliness and well-presented rooms. They also appreciated the comfortable and warm beds for a good night's rest.

After a flooding in Ashburton left us stranded at 11pm, my partner and I confirmed vacancy with the owner on the phone. She spoke extremely abrasively, stating “do you …. know what time it is” (profanities REMOVED in November 2023 to fit TripAdvisor guidelines). I replied informing her of the flooding and apologising for the late call. We clarified it was for one night, she said they had vacancy and took my card details. When we arrived, the women was awfully disrespectful. She laughed in our faces while rudely saying (with curse words) “can’t you see how booked out I am” (denying what was said on the phone & that she ever spoke to us, again with more profanities I won’t mention) I suggested it was a miscommunication to which she scoffed & continued “you want to check in now?!” We left with no room, a terrible experience after a long day, and spent the night in my car in a carpark - a true story! My partner and I will never visit an Asure motel again. The experience we had was so upsetting after a very long night and day of being stuck in flooding on the road. I hope no one else has this experience or anything similar. We didn’t get her name but she was a short, pale skin female in her late 60s with a brown bob hairstyle.

Owner is the rudest person I’ve ever met. After a flooding in Ashburton left us stranded at 11pm, my partner and I confirmed vacancy with her on the phone. She spoke abrasively on the phone stating “do you know what time it is” (profanities removed in November 2023 to fit guidelines of TripAdvisor). I replied informing her of the flooding and apologising for the late call. We clarified it was for one night, she said they had vacancy and took my card details. When we arrived, the women was awfully disrespectful. She laughed in our faces while rudely saying “can’t you see how booked out I am” (denying what was said on the phone/ that she ever spoke to us). I suggested it was a miscommunication to which she scoffed & continued “you want to check in NOW?!” My partner and I will never visit an Asure motel ever again. The experience we had was so upsetting after a very long night and day of being stuck in flooding on the road. I hope no one else has this experience or anything similar. We didn’t get her name but she was a short, pale skin female in her late 50s/60s with a brown bob hairstyle. Aaron White reported my original review once in 2023, and now again in 2024 in an attempt to get it taken down. TripAdvisor had no issue with it aside from the profanity his staff member used that I quoted in my original review, they approved the amended version back in November 2023. This is now the FOURTH time this review has been reported by Aaron for “vulgar language” - please state where the vulgar language is.